1.
What is a search engine?
Correct Answer
B. A website where you can type in key words and search for them in millions of web pages
Explanation
A search engine is a website where users can type in keywords and search for them in millions of web pages. This allows users to find relevant information or resources on the internet based on their search query. Search engines use algorithms to crawl and index web pages, making it easier for users to find the information they are looking for.
2.
What does the "Reply to All" e-mail function do?
Correct Answer
A. It will generate a reply message to all of the recipients of the message.
Explanation
The "Reply to All" e-mail function allows the user to send a reply message to all of the recipients of the original message. This means that when the user selects this function, their reply will be sent to everyone who received the original message, including the sender and any other recipients.
3.
What is an icon?
Correct Answer
A. A tiny picture on the screen that is for a program, file, or folder.
Explanation
An icon is a small graphical representation that appears on the screen and is used to represent a program, file, or folder. Icons are visual cues that help users easily identify and access different elements on their computer. They serve as shortcuts and provide a visual representation of the associated item, making it easier for users to navigate and interact with their computer system.
4.
In Microsoft Word 2007, a squiggly red line under a word means
Correct Answer
C. The word is misspelled
Explanation
A squiggly red line under a word in Microsoft Word 2007 indicates that the word is misspelled.
5.
To copy text, you
Correct Answer
E. All of the above
Explanation
The correct answer is "All of the above". This is because all of the options listed describe different ways to copy text. You can either right click and select 'copy', go to file and select 'copy', click the copy button on the toolbar, or use the keyboard shortcut Ctrl+C to copy the highlighted text.
6.
How do you open a program such as a Microsoft Word when there are no icons on the desktop?
Correct Answer
D. Cick the start button and select program from the menu
Explanation
The correct answer is to click the start button and select the program from the menu. This is a common method to open programs on a Windows computer when there are no icons on the desktop. The start button is typically located at the bottom left corner of the screen and clicking on it brings up a menu that allows you to access various programs.
7.
How do you attach files using Microsoft Outlook?
Correct Answer
B. Click on the paper clip icon and then "Open."
Explanation
To attach files using Microsoft Outlook, you need to click on the paper clip icon, which is the universal symbol for attaching files. After clicking on the paper clip icon, a window will open allowing you to browse and select the file you want to attach. Then, you can click on the "Open" button to attach the file to your email.
8.
What type of file extension can a Microsoft Word document NOT be "saved as"?
Correct Answer
D. .xls
Explanation
A Microsoft Word document cannot be saved with a .xls file extension because .xls is the file extension used for Microsoft Excel files, not Word documents. Word documents are typically saved with the .doc or .docx file extension.
9.
How would you print one paragraph of text from a web page without printing the whole page?
Correct Answer
E. Highlight the text you want to print. Go to file and click "Print." Check the box labeled "Print Selection," then click "Print."
Explanation
To print only a specific paragraph from a web page, you need to first highlight the desired text. Then, go to the "File" menu and select "Print." In the print options, check the box labeled "Print Selection" to ensure that only the highlighted text will be printed. Finally, click on the "Print" button to print the selected paragraph.
10.
If you needed to open a different website without disrupting the work you're currently working on in one window, what would the best practice be to open that new site without losing your place?
Correct Answer
C. Open a new window by clicking File, then New Window
11.
Have you ever used a digital calendar or scheduling system?
(Like Google Calendar, Outlook, iCal, Blackberry Calendar, etc)
Correct Answer
A. Yes
Explanation
The given answer is "Yes" because the question asks whether the individual has ever used a digital calendar or scheduling system. By selecting "Yes," it indicates that the person has indeed used such a system at some point in their life.
12.
If you were surfing the internet and you needed to copy some information over to another window and place it into a form, the best practice would be to ______________.
Correct Answer
B. Copy and Paste
Explanation
The best practice when needing to copy information from one window to another and place it into a form is to use the "Copy and Paste" function. This allows you to easily duplicate the desired information and transfer it to the desired location without the need for manual typing or switching between windows. It is a more efficient and accurate method compared to other options such as cutting and clipping or writing it down manually.
13.
How do you properly shut down a computer?
Correct Answer
C. Go to the "Start" button and select "Shut Down."
Explanation
To properly shut down a computer, the recommended method is to go to the "Start" button and select "Shut Down." This allows the operating system to close all running programs and processes, save any unsaved work, and safely power off the computer. Pressing the power switch on the front of the CPU or the power button on the monitor may abruptly cut off the power supply and can lead to data loss or potential hardware damage. Pressing the "Shut Down" key on the keyboard may not be universally available on all computers.
14.
How do you rename a file saved on your computer?
Correct Answer
A. Right click on the file name and choose "Rename File." Type the new file name.
Explanation
To rename a file saved on your computer, you need to right-click on the file name and select "Rename File." Then, you can type the new file name. This action allows you to change the name of the file without opening it or going through any additional steps.
15.
What happens when you press "Ctrl-Alt-Delete"?
Correct Answer
E. A menu of programs available on the computer will pop up on the desktop.
Explanation
When you press "Ctrl-Alt-Delete", a menu of programs available on the computer will pop up on the desktop. This menu is commonly known as the Task Manager or the Security Options menu, depending on the operating system. It allows you to perform various actions such as opening or closing programs, accessing system information, managing processes, and restarting or shutting down the computer. It is a useful tool for troubleshooting and managing the computer's performance.
16.
If you ever have a computer problem that you cannot fix, what should you do?
Correct Answer
C. Ask an IT professional to help.
Explanation
It is recommended to ask an IT professional for help when encountering a computer problem that cannot be fixed. IT professionals have the expertise and knowledge to diagnose and troubleshoot various computer issues effectively. Trying every solution found through Google may lead to further complications or waste time on ineffective methods. Rebooting the computer repeatedly without addressing the underlying problem is unlikely to resolve the issue. Seeking assistance from an IT professional ensures a more reliable and efficient resolution to the problem.
17.
What is the best way to protect your computer while eating at your workstation?
Correct Answer
B. You should not be eating at your workstation
Explanation
Eating at your workstation can lead to food particles and crumbs getting into your keyboard, which can cause damage and affect its functionality. It is best to avoid eating at your workstation to protect your computer from any potential harm.
18.
What does download mean?
Correct Answer
D. To get a file from someone else’s computer and save it onto your computer
Explanation
Downloading refers to the process of retrieving data or a file from another computer or server and saving it onto your own computer or device. This can include various types of files, such as documents, images, videos, or software programs. It does not specifically refer to installing a program or adding extra memory, but rather the act of obtaining a file from another source and storing it locally.
19.
When you hold the left mouse button down and drag it over text or pictures, you are ______________.
Correct Answer
A. Highlighting
Explanation
When you hold the left mouse button down and drag it over text or pictures, you are highlighting them. This action allows you to select or emphasize specific content for various purposes such as copying, formatting, or deleting.
20.
Which of the following statements are good advice?
Correct Answer
E. All of the above
Explanation
The given answer, "All of the above," is correct because all of the statements provided are good advice. Thinking before posting information online is important because once it is posted, it can be difficult to remove. Keeping your password a secret is crucial for protecting your personal information and accounts. Informing your parents if you are upset by inappropriate content on the internet helps ensure your safety. Being cautious about who you trust online is essential to avoid falling victim to scams or online predators.
21.
Why shouldn't you type in capital letters?
Correct Answer
B. It looks like you are shouting and people will think you are rude.
Explanation
Typing in capital letters can give the impression that the person is shouting, as capital letters are often associated with emphasis or raised voices. This can lead people to perceive the person as being rude or aggressive.
22.
Is it possible to have more than one program open at the same time?
Correct Answer
A. Yes
Explanation
It is possible to have more than one program open at the same time on a computer. This is because modern operating systems allow for multitasking, which means that multiple programs can run simultaneously. Users can switch between different programs and perform tasks in each program concurrently. This feature enhances productivity and efficiency by enabling users to work on multiple tasks or projects simultaneously.
23.
If an application you are using becomes locked up and says “Not Responding” in the title bar, you should
Correct Answer
B. Press Control/Alt/Delete simultaneously and bring up the Task Manager and end the application that is not responding.
Explanation
When an application becomes locked up and says "Not Responding" in the title bar, the best course of action is to bring up the Task Manager by pressing Control/Alt/Delete simultaneously. The Task Manager allows you to see all running applications and processes, and by ending the application that is not responding, you can free up system resources and regain control of your computer. This is a common troubleshooting step to resolve unresponsive applications.
24.
To save a file, you.....
Correct Answer
E. Both C and D are correct.
Explanation
Both options C and D are correct because to save a file, you can either highlight it and then click on the floppy disk symbol (option C), or you can click on the "file" menu and then select "save as" (option D). Both methods allow you to save the file and choose the desired location and format for saving.
25.
What does downloading from the Internet mean?
Correct Answer
A. Retrieving files from the Internet
Explanation
Downloading from the Internet refers to the process of retrieving files or data from the Internet onto a local device. This could include downloading documents, images, videos, software, or any other type of file that is available for download on the Internet. It is a common practice for users to download files from the Internet to access or use them offline, or to transfer them to another device for further use.
26.
To promote professionalism and credibility, which tool should ALWAYS be used before sending an e-mail?
Correct Answer
B. Grammar and spell check
Explanation
Using a grammar and spell check tool before sending an email is essential for promoting professionalism and credibility. This tool helps to identify and correct any grammatical or spelling errors in the email content, ensuring that the message is clear, coherent, and free from mistakes. By utilizing this tool, individuals can demonstrate their attention to detail and commitment to producing high-quality written communication, which enhances their professionalism and credibility in the eyes of the recipient.