Outlook 2010 Quiz

1.

Although MS Outlook is often used mainly as an e-mail application, it also provides features among the following:

A.

A calendar
B.

Task and contact management
C.

Picture Manager
D.

Allows web browsing

Correct Answer(s)
A. A calendar
B. Task and contact management
D. Allows web browsing

Explanation
MS Outlook is a versatile application that offers more than just email capabilities. It includes a calendar feature, allowing users to schedule and manage their appointments and events. Additionally, it provides task and contact management tools, enabling users to keep track of their tasks and organize their contacts efficiently. However, MS Outlook does not include Picture Manager, as it is a separate program. Lastly, it does offer web browsing capabilities, allowing users to access websites directly within the application.

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2.

MS Outlook 2003 can operate in conjunction with Microsoft Exchange Server to provide enhanced functions for multiple users in an organization

A.

Ture
B.

False

Correct Answer
A. Ture

Explanation
MS Outlook 2003 can operate in conjunction with Microsoft Exchange Server to provide enhanced functions for multiple users in an organization. This means that when Outlook 2003 is used with Exchange Server, it allows for features such as shared calendars, shared contacts, and shared mailboxes. This enhances collaboration and communication within the organization, making it easier for multiple users to work together efficiently.

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3.

Which feature among the following provides the benefit of having constant exchange of data without the network performance issues of having a constant connection

A.

RPC over Internet
B.

Cache Exchange Mode
C.

New Data File Type (.pst)
D.

E-mail messages with restricted permission Information Rights Management (IRM)

Correct Answer
B. Cache Exchange Mode

Explanation
Cache Exchange Mode is a feature that provides the benefit of having constant exchange of data without the network performance issues of having a constant connection. This mode allows the user to work offline and synchronize changes with the server once a connection is established. It helps in reducing network traffic and improving performance by storing a local copy of the user's mailbox on their computer. This way, the user can access and modify their mailbox even when they are not connected to the network, and the changes will be synchronized automatically when a connection is available.

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4.

Benefits of Cache Exchange Mode among the following are:

A.

Notification of new e-mail
B.

Enhanced privacy features
C.

Automatic synchronization
D.

Reduced network & Server loads

Correct Answer(s)
A. Notification of new e-mail
C. Automatic synchronization
D. Reduced network & Server loads

Explanation
Cache Exchange Mode offers several benefits, including notification of new emails, automatic synchronization, and reduced network and server loads. By enabling cache exchange mode, users receive instant notifications when new emails arrive, ensuring timely responses. Additionally, the mode automatically synchronizes emails, contacts, and calendar items between the server and client, ensuring consistency across devices. This feature reduces the need for manual syncing and improves efficiency. Moreover, cache exchange mode reduces network and server loads by storing a local copy of the mailbox, minimizing the amount of data transferred over the network and reducing server strain.

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5.

What term best describes the usefulness of Quick flagging?

A.

Security
B.

Follow up
C.

Prioritization
D.

Filtering Spam

Correct Answer
B. Follow up

Explanation
The term "Follow up" best describes the usefulness of Quick flagging. Quick flagging allows users to mark certain emails or messages that require further attention or action. By flagging these items, users can easily identify and follow up on important tasks, messages, or requests. This feature helps in staying organized and ensuring that important matters are not overlooked or forgotten.

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6.

Mailbox size can be checked in Outlook Web mail.

A.

True
B.

False

Correct Answer
B. False

Explanation
The statement is false because mailbox size cannot be checked in Outlook Web mail. Outlook Web mail is a web-based email client that allows users to access their email accounts through a web browser. While Outlook Web mail provides various features and functionalities, checking mailbox size is not one of them. To check the mailbox size, users typically need to access their email accounts through the desktop version of Outlook or other email management software.

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7.

Which steps among the following should an user perform regularly to maintain a reasonable mailbox size:

A.

Make sure Deleted Items is emptied upon closing out (auto or manual)
B.

Remove e-mail in Sent Items and Drafts (auto or manual)
C.

Check Mailbox Cleanup feature (tools – mailbox Cleanup)
D.

Archive

Correct Answer(s)
A. Make sure Deleted Items is emptied upon closing out (auto or manual)
B. Remove e-mail in Sent Items and Drafts (auto or manual)
C. Check Mailbox Cleanup feature (tools – mailbox Cleanup)
D. Archive

Explanation
To maintain a reasonable mailbox size, the user should regularly perform the following steps: empty the Deleted Items folder upon closing out (either automatically or manually), remove emails in the Sent Items and Drafts folders (either automatically or manually), check the Mailbox Cleanup feature (found in the tools menu under Mailbox Cleanup), and archive old emails. These steps help to ensure that unnecessary and outdated emails are removed from the mailbox, freeing up storage space and improving overall mailbox performance.

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8.

When checking Mailbox Size, the Server Data tab will only appear when Outlook is in ……………….state. (Offline/Connected/Disconnected).

Correct Answer(s)
offline

Explanation
The Server Data tab will only appear when Outlook is in an offline state.

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4

9.

Archiving feature is available both in Outlook client and Outlook Webmail

A.

True
B.

False

Correct Answer
B. False

Explanation
The given statement is false. The archiving feature is not available in both Outlook client and Outlook Webmail. The archiving feature is only available in the Outlook client, which is the desktop application of Outlook. Outlook Webmail, on the other hand, does not have the archiving feature.

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10.

File extension for an Archive file is ………….

Correct Answer
.pst

Explanation
The file extension ".pst" is commonly used for Archive files. This file extension is associated with Microsoft Outlook, where ".pst" files are used to store email messages, contacts, calendar events, and other data. Archive files in Outlook are used to store older or less frequently accessed data, helping to free up space in the main mailbox while still allowing easy access to the archived information when needed. Therefore, ".pst" is the correct file extension for an Archive file.

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11.

Which one among the following can only be done successfully if Outlook has online status:

A.

Creating an appointment
B.

Creating an event
C.

Scheduling a meeting

Correct Answer
C. Scheduling a meeting

Explanation
Scheduling a meeting can only be done successfully if Outlook has online status because it requires real-time communication and coordination with other participants. Creating an appointment and creating an event can be done offline as they are individual tasks that do not involve collaboration or coordination with others. However, for scheduling a meeting, Outlook needs to be online to send invitations, check availability, and receive responses from the participants in real-time.

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12.

Choose the advantages of using Word as an Email Editor in Outlook from the following:

A.

Formatting benefits to e-mails
B.

Spell Check in e-mails
C.

Decrease in RAM usage
D.

Auto-Save benefits

Correct Answer(s)
A. Formatting benefits to e-mails
B. Spell Check in e-mails
D. Auto-Save benefits

Explanation
Word as an Email Editor in Outlook offers several advantages. Firstly, it provides formatting benefits to emails, allowing users to customize the appearance of their messages. Secondly, it includes a spell check feature, ensuring that emails are free from spelling errors. Lastly, Word as an Email Editor in Outlook offers auto-save benefits, which automatically saves drafts of emails, preventing loss of work in case of unexpected interruptions. These advantages make Word a convenient and efficient tool for composing and editing emails in Outlook.

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13.

Which features among the following are introduced in MS Outlook 2007 :

A.

Cache Exchange Mode
B.

To-do Bar
C.

Minimized Navigation Pane & MS Word 2007 as the default e-mail editor
D.

Able to send your Calendar via e-mail

Correct Answer(s)
B. To-do Bar
C. Minimized Navigation Pane & MS Word 2007 as the default e-mail editor
D. Able to send your Calendar via e-mail

Explanation
MS Outlook 2007 introduced several new features including the To-do Bar, which allows users to view their tasks, appointments, and flagged emails in a single pane. The Minimized Navigation Pane was also introduced, which provides a more compact view of the navigation pane to maximize screen space. Additionally, MS Word 2007 became the default email editor, providing users with enhanced editing capabilities. Another new feature was the ability to send your calendar via email, allowing users to easily share their schedule with others.

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