Performance Management And Talent Management
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Questions and Answers
- 1.
Arrange the following as the first 4 steps in the process of Performance Management: A. Objectives B. Performance Planning C. Defining Expectations D. Measuring Performance
- A.
A, B, C, D
- B.
B, C, A, D
- C.
C, B, A, D
- D.
A, C, B, D
Correct Answer
B. B, C, A, DExplanation
The first step in the process of Performance Management is to define expectations, which involves clearly communicating to employees what is expected of them in terms of performance. This is followed by performance planning, where specific goals and objectives are set for each employee. Once the objectives are established, the next step is to align them with the overall organizational goals, which is done in the step of setting objectives. Finally, measuring performance is the last step in the process, where the actual performance of employees is assessed and evaluated against the set objectives. Therefore, the correct sequence of steps in the process of Performance Management is B, C, A, D.Rate this question:
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- 2.
Which of the following is/are step(s) of the Performance Management process? A. Reviewing Performance B. Providing Feedback C. Assessing Performance D. Rating Performance
- A.
B, C & D
- B.
B & D
- C.
A, B & D
- D.
A, B, C & D
Correct Answer
D. A, B, C & DExplanation
The Performance Management process includes several steps, which are reviewing performance, providing feedback, assessing performance, and rating performance. Therefore, options A, B, C, and D are all correct as they include various combinations of these steps.Rate this question:
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- 3.
To be fully effective, feedback should be all of the following, except:
- A.
Two-way Process
- B.
Timely and Regular
- C.
Focus on mistakes/problems
- D.
Factual and Specific
Correct Answer
C. Focus on mistakes/problemsExplanation
Feedback should focus on mistakes/problems in order to help individuals identify areas for improvement and make necessary changes. By highlighting errors or areas of weakness, individuals can work towards correcting them and enhancing their performance. Therefore, this aspect should be included in effective feedback.Rate this question:
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- 4.
The sequential outlook of counselling includes all of the following, except:
- A.
Rapport Building
- B.
Rewarding
- C.
Exploration
- D.
Action Planning
Correct Answer
B. RewardingExplanation
The sequential outlook of counseling includes building rapport with the client, exploring their thoughts and feelings, and creating an action plan. However, rewarding is not a part of the sequential outlook of counseling. Rewarding may be a technique used within counseling sessions, but it is not a step in the sequential process.Rate this question:
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- 5.
The Balanced Scorecard includes all of the following perspectives, except:
- A.
Financial
- B.
Customer
- C.
Internal Business Processes
- D.
Competitor's strategies
Correct Answer
D. Competitor's strategiesExplanation
The Balanced Scorecard is a strategic management tool that measures an organization's performance from various perspectives. These perspectives include financial, customer, and internal business processes. The Competitor's strategies perspective is not included in the Balanced Scorecard as it focuses on understanding and analyzing the strategies of competitors, which is not directly related to measuring the organization's own performance.Rate this question:
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- 6.
Which of the following is not defined in SMART goals:
- A.
Specific
- B.
Measurable
- C.
Time bound
- D.
Accessible
Correct Answer
D. AccessibleExplanation
Accessible is not defined in SMART goals. SMART goals stands for Specific, Measurable, Achievable, Relevant, and Time-bound. These criteria help in setting clear and achievable goals. While being accessible is important in many aspects of goal setting, it is not specifically mentioned in the SMART goals framework.Rate this question:
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- 7.
Which of the following uses more of ratings and quantitative methods?
- A.
Performance Appraisal
- B.
Performance Management
Correct Answer
A. Performance AppraisalExplanation
Performance Appraisal uses more of ratings and quantitative methods compared to Performance Management. Performance Appraisal typically involves the evaluation of an employee's performance based on predetermined criteria and the assignment of numerical ratings or scores. It focuses on assessing individual performance and often involves the use of quantitative measures such as Key Performance Indicators (KPIs) and rating scales. On the other hand, Performance Management is a broader and more holistic approach that encompasses various activities such as goal setting, feedback, coaching, and development. It emphasizes continuous improvement and aligning individual goals with organizational objectives, and therefore may utilize a combination of qualitative and quantitative methods.Rate this question:
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- 8.
Which of the following appraisal methods involves getting anonymous feedback from superiors, peers, subordinates and self?
- A.
Management by Objectives
- B.
Critical Incidents Method
- C.
360 Degree Feedback
- D.
None of the above
Correct Answer
C. 360 Degree FeedbackExplanation
360 Degree Feedback is the correct answer because it involves gathering feedback from multiple sources, including superiors, peers, subordinates, and self. This method allows for a comprehensive assessment of an individual's performance by considering different perspectives and viewpoints. It is often used to provide a well-rounded evaluation and identify areas for improvement or development.Rate this question:
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- 9.
Which method of Performance Appraisal carries the limitation of Forced Rating?
- A.
360 Degree Feedback
- B.
BARS
- C.
Bell Curve
- D.
All of the above
Correct Answer
C. Bell CurveExplanation
The Bell Curve method of Performance Appraisal carries the limitation of Forced Rating. This method involves ranking employees on a bell-shaped curve, where a certain percentage of employees are categorized as high performers, a certain percentage as average performers, and a certain percentage as low performers. This forced ranking can be limiting because it does not necessarily reflect the true performance of each individual. It may lead to unfair comparisons, demotivation among employees, and a lack of focus on individual development and improvement.Rate this question:
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- 10.
PD@GE has been implemented recently by General Electric, as a replacement of 40 year old performance review system, which includes the element(s):
- A.
Consider Insights
- B.
Continue Insights
- C.
Summary Touchpoint
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
PD@GE is a new performance review system that has been implemented by General Electric to replace their previous system. This new system includes the elements of Consider Insights, Continue Insights, and Summary Touchpoint. Therefore, the correct answer is "All of the above" as it encompasses all the mentioned elements of the PD@GE system.Rate this question:
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- 11.
Adobe introduced Check-In for which of the following purpose(s)?
- A.
Do away with annual reviews
- B.
Establish an informal, ongoing dialogue between managers and direct reports
- C.
Make employees feel more engaged and empowered
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
Adobe introduced Check-In for the purpose of doing away with annual reviews, establishing an informal, ongoing dialogue between managers and direct reports, and making employees feel more engaged and empowered. Check-In allows for more frequent and continuous feedback, eliminating the need for traditional annual performance reviews. It encourages open communication and collaboration between managers and employees, fostering a sense of engagement and empowerment within the organization.Rate this question:
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- 12.
Google has incorporated many changes in its performance management system throughout the years. One of the innovative approaches is:
- A.
Transferable Stock Options
- B.
Continuous Review Policy
- C.
Feedback System
- D.
None of the above
Correct Answer
A. Transferable Stock OptionsExplanation
Google has incorporated many changes in its performance management system throughout the years. One of the innovative approaches is Transferable Stock Options. This approach allows employees to purchase company stocks at a discounted price, giving them a sense of ownership and motivation to perform well. It also provides an opportunity for employees to benefit from the company's success and growth. This approach aligns the interests of employees with the company's performance and fosters a culture of shared success.Rate this question:
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- 13.
The suitability of Performance Based Pay is dependent on all of the following factors, except:
- A.
Employee Commitment
- B.
Tenure of Employee
- C.
Costs vs Benefits
- D.
Length of the program
Correct Answer
B. Tenure of EmployeeExplanation
Performance Based Pay is a compensation system that rewards employees based on their individual performance. The factors that determine the suitability of this system include employee commitment, costs vs benefits, and the length of the program. However, the tenure of the employee is not a relevant factor in determining the suitability of Performance Based Pay. The length of time an employee has been with the company does not necessarily impact their performance or their ability to be motivated by a performance-based compensation system.Rate this question:
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- 14.
Metrics that provide information about results or outcomes are known as:
- A.
Lead Indicators
- B.
Lag Metrics
- C.
External Metrics
- D.
Internal Metrics
Correct Answer
B. Lag MetricsExplanation
Lag metrics are metrics that provide information about results or outcomes. They are called lag metrics because they measure the results after a certain period of time has passed. These metrics are typically used to evaluate the success or effectiveness of a project or initiative. Examples of lag metrics include revenue, customer satisfaction, and market share.Rate this question:
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- 15.
Technology can be applied in Performance Management in which of the following ways:
- A.
Computerized Performance Monitoring
- B.
Generate Appraisal Forms
- C.
Integrated with ERP
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
Technology can be applied in Performance Management in various ways. Computerized Performance Monitoring allows for real-time tracking and analysis of employee performance, providing valuable insights for evaluation and improvement. Generating Appraisal Forms digitally streamlines the process, making it more efficient and eliminating paperwork. Integrating Performance Management with an ERP system ensures seamless data flow and enables better decision-making based on comprehensive information. Therefore, all of the mentioned options are valid ways in which technology can be applied in Performance Management.Rate this question:
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- 16.
Dabur's Talent Management Strategy is focused on building future leaders. Which of the following is an initiative of Dabur as a part of its Talent Management Strategy?
- A.
Career Growth Initiative (CGI)
- B.
Career Development Centre (CDC)
- C.
Dabur Future Leaders (DFL)
- D.
None of the above
Correct Answer
B. Career Development Centre (CDC)Explanation
Dabur's Talent Management Strategy aims to develop future leaders within the organization. One of the initiatives that Dabur has implemented as part of this strategy is the Career Development Centre (CDC). The CDC is likely a dedicated center or program that focuses on providing employees with opportunities for career growth and development. It may offer various resources, training programs, mentorship, and guidance to help employees enhance their skills, knowledge, and capabilities, ultimately preparing them for leadership positions within Dabur.Rate this question:
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- 17.
The Talent Management process starts when the business understands talent requirement and ends on the exit of employee.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The explanation for the given correct answer is that the talent management process indeed begins when the business recognizes its talent needs and continues until the employee leaves the organization. This process involves various activities such as talent acquisition, development, performance management, and succession planning. It is a comprehensive approach to attracting, developing, and retaining talented individuals within an organization to meet its current and future needs. Therefore, the statement "The Talent Management process starts when the business understands talent requirement and ends on the exit of employee" is accurate.Rate this question:
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- 18.
Talent Management philosophy of Netflix focuses on:
- A.
Hiring small group of "A" players or top performers
- B.
Large group of average performers
- C.
Small group of poor performers to be replaced or will leave
- D.
None of the above
Correct Answer
A. Hiring small group of "A" players or top performersExplanation
Netflix's Talent Management philosophy emphasizes hiring a small group of "A" players or top performers. This means that the company prioritizes finding and recruiting individuals who excel in their respective fields. By focusing on hiring the best talent, Netflix aims to create a high-performing workforce that can drive innovation and success. This philosophy also suggests that average performers may not be as valued, and poor performers are either replaced or encouraged to leave the company.Rate this question:
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- 19.
Which of the following is not a part of Facebook's Talent Management Strategy:
- A.
Quality of work life
- B.
Work Culture
- C.
The Idea Cradle
- D.
Academic Interface Program
Correct Answer
D. Academic Interface ProgramExplanation
The Academic Interface Program is not a part of Facebook's Talent Management Strategy. This program refers to the collaboration between Facebook and academic institutions, where Facebook provides resources and support to universities for research and curriculum development. While the other options, such as Quality of work life, Work Culture, and The Idea Cradle, are all important aspects of Facebook's Talent Management Strategy, the Academic Interface Program is not directly related to managing and developing talent within the organization.Rate this question:
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- 20.
As per Career Systems International's Retention Driver Survey, the following factors help in employee retention: challenge, exciting work, career growth, development, a good boss, working with great people and fair pay. Which of these was found to be of lower priority?
- A.
Challenge
- B.
Career Growth
- C.
Good Boss
- D.
Fair Pay
Correct Answer
D. Fair PayExplanation
The survey conducted by Career Systems International found that fair pay was of lower priority compared to other factors such as challenge, career growth, and having a good boss. This suggests that employees value other aspects of their work experience more than just monetary compensation. It implies that factors like personal growth, job satisfaction, and positive relationships at work are more important for employee retention than fair pay alone.Rate this question:
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Current Version
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Mar 19, 2023Quiz Edited by
ProProfs Editorial Team -
Nov 22, 2018Quiz Created by
Sonali Rai
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