Pre PKT Oct - Reactivation | Attempts: 32

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| By JasonE

JasonE

Community Contributor

Quizzes Created: 1 | Total Attempts: 32

Questions: 10 | Attempts: 32 | Updated: Mar 21, 2023

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Questions and Answers

1.

Before we take request for reactivation of properties we need to cofirm
- A.
  
  Name of the owner
- B.
  
  Name of the company
- C.
  
  Name of the broker
- D.
  
  None of the above
Correct Answer
D. None of the above

Explanation
The given answer "none of the above" is correct because the question states that before taking a request for reactivation of properties, we need to confirm certain information such as the name of the owner, name of the company, and name of the broker. However, none of these options are listed as the correct answer, indicating that there may be other criteria or information that needs to be confirmed before reactivating properties.

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2.

We can reactivate a property for rent which will be available after 2 months
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The statement suggests that it is possible to reactivate a property for rent in the future, specifically after a period of 2 months. This implies that the property was previously available for rent but was deactivated, and now it can be made available again. Therefore, the correct answer is true.

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3.

Is it mandatory to confirm the building name of a property ?
- A.
  
  Yes
- B.
  
  No
Correct Answer
A. Yes

Explanation
Confirming the building name of a property is mandatory because it helps in identifying and locating the property accurately. Building names provide specific information about the property's location, making it easier for postal services, emergency services, and visitors to find the property. It also helps in distinguishing between different buildings within a complex or development, reducing confusion and ensuring efficient communication. Therefore, confirming the building name is crucial for effective property management and ensuring smooth operations.

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4.

What are the maximum number properties that we can reactivate at a time for a broker ?
- A.
  
  5
- B.
  
  8
- C.
  
  10
- D.
  
  12
Correct Answer
A. 5

Explanation
The maximum number of properties that can be reactivated at a time for a broker is 5. This means that the broker can reactivate up to 5 properties simultaneously.

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5.

The training and quality statement can be given at any time during the call.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
The statement "The training and quality statement can be given at any time during the call" is false. The training and quality statement should be given at the beginning of the call, as it sets the tone for the conversation and establishes the purpose of the call. Giving the statement at any other time may confuse the customer and disrupt the flow of the conversation.

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6.

If photographs are missing from a particular property then what will be the procedure ?
- A.
  
  Tell the customer you cannot reactivate the property
- B.
  
  Raise a ticket
- C.
  
  Call the DCM
- D.
  
  None of the above
Correct Answer
B. Raise a ticket

Explanation
The correct answer is to raise a ticket. When photographs are missing from a particular property, raising a ticket is the appropriate procedure to follow. This allows the issue to be reported and addressed by the relevant team or department responsible for managing and updating property information. By raising a ticket, the missing photographs can be investigated and rectified, ensuring accurate and complete property information for customers.

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7.

A revisit is required in order to update the AC count of the property
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The statement suggests that there is a need to revisit a property in order to update the AC count. This implies that the AC count of the property is not up to date and needs to be revised. Therefore, the correct answer is True, indicating that a revisit is indeed required to update the AC count of the property.

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8.

Customer informs us that he has just polished all his furnitures
- A.
  
  We will schedule a revisit
- B.
  
  We will not schedule a revisit
- C.
  
  Thank the customer for informing us
Correct Answer
B. We will not schedule a revisit

Explanation
Since the customer has just polished all his furniture, there is no need for us to schedule a revisit. The customer has already taken care of the necessary maintenance, so there is no further action required on our part. Therefore, we will not schedule a revisit.

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9.

What is the maximum number of images that have to be present for each entity in a property ?
- A.
  
  1
- B.
  
  2
- C.
  
  3
- D.
  
  4
Correct Answer
B. 2

Explanation
Each entity in a property should have a minimum of 2 images present. This implies that there should be at least 2 images associated with each entity in order to meet the requirement.

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10.

We cannot reactivate a property if the image of a entity is missing
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
If the image of an entity is missing, it means that there is no visual representation or reference available for that entity. Therefore, it would not be possible to reactivate a property associated with that entity because there is no way to identify or connect it visually. Hence, the statement is true.

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Current Version
Mar 21, 2023

Quiz Edited by
ProProfs Editorial Team
Oct 21, 2015

Quiz Created by
JasonE

Pre PKT Oct - Reactivation

Before we take request for reactivation of properties we need to cofirm​

We can reactivate a property for rent which will be available after 2 months

Is it mandatory to confirm the building name of a property ?

What are the maximum number properties that we can reactivate at a time for a broker ?

The training and quality statement can be given at any time during the call.

If photographs are missing from a particular property then what will be the procedure ?

A revisit is required in order to update the AC count of the property

Customer informs us that he has just polished all his furnitures

What is the maximum number of images that have to be present for each entity in a property ?

We cannot reactivate a property if the image of a entity is missing

Before we take request for reactivation of properties we need to cofirm