Preferred Banking Frontline Readiness
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I can enjoy the same features of Preferred Banking bundle without being a Preferred Banking customer?
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True
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False
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Our new Preferred Banking Customer Value Proposition strives to deliver the following benefits:
• More Rewards: Earn reward points faster, redeem rewards at great discounts, exclusively for Preferred Customers.
• More Convenient: Breeze, a powerful online banking platform that makes banking simpler and allows you to Perform Fund Transfers or pay bills to over 70 online billers
• More Personal: Access See moreto a team of Preferred Bankers at the 24-hour Preferred Banking Service Line.
Quiz Preview
- 2.
Customer earns an annual income of RM40k p.a. with no mortgage facility with SCB. Which of the following scenarios is true for one to qualify as a Preferred Banking customer?
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Customer has RM45k AUM in investments with SCB
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Customer has RM80k AUM in deposits with SCB
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Customer has an unsecured loan of RM20k with SCB
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Customer plan to take up a RM350k mortgage facility with SCB
Correct Answer
A. Customer has RM80k AUM in deposits with SCBExplanation
To become a Preferred Banking customer, one must fulfill one of the following criteria:
a) AUM: Between RM72k to RM250k
b) Mortgage Loan: Between RM400k to RM800k loan
c) Annual Income: RM72,000p.a.Rate this question:
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- 3.
On which card will the Relationship Rewards Choice Points be credited to?
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Preferred WorldMastercard Debit Card
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Preferred WorldMastercard Credit Card
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Any SCB credit card
Correct Answer
A. Preferred WorldMastercard Credit CardExplanation
The Relationship Rewards Choice Points will be credited to the Preferred WorldMastercard Credit Card.Rate this question:
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- 4.
John was upgraded to Preferred Banking (CSI : EXBN) and spends RM2000 on his MCW card monthlyWhat is the Rewards Multiplier for John who holds Preferred WorldMastercard (MCW) Credit Card and Preferred M2 Account ?
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1X
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1.5X
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2X
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2.5X
Correct Answer
A. 2XExplanation
The answer is 2X because John holds a Preferred WorldMastercard (MCW) Credit Card and a Preferred M2 Account. The Rewards Multiplier for this combination is 2X, meaning that John will earn double the rewards for his spending on his MCW card.Rate this question:
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- 5.
What is the minimum amount in which customer needs to maintain within the account without incurring the fall-below maintenance fees?
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RM6000
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RM72000
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RM1000
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RM0
Correct Answer
A. RM6000Explanation
To avoid incurring fall-below maintenance fees, the customer needs to maintain a minimum amount of RM6000 within the account. This means that if the account balance falls below RM6000, the customer will be charged maintenance fees.Rate this question:
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- 6.
What is the expiry period of the Choice Points?
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Evergreen
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5 years
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3 years
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1 year
Correct Answer
A. 3 yearsExplanation
The expiry period of the Choice Points is 3 years. This means that if Choice Points are not used within 3 years, they will expire and cannot be redeemed.Rate this question:
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- 7.
John is a Preferred Banking customer with Preferred WorldMastercard (MCW) Credit Card. He also holds the following product holdings with SCB : i) Preferred M2 Account with deposit of RM10kii) e$avers with deposit of RM20kiii) Time Deposits of RM50kiv) Unit trust of RM50kEach month, John make his Astro bill payment via Breeze Online.How much Relationship Reward Points will John receive by end of the month?
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1000
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800
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600
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400
Correct Answer
A. 800Explanation
Pan Bank reward is awarded by product category. Here, Preferred M2 and e$aver account is classified as the same product category. Reward points of 200 is awarded once per product category.Rate this question:
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- 8.
Which of the following describes the new Preferred Banking Customer Value Proposition?
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Earn reward points when one has a mortgage holding with SCB but no Preferred WorldMastercard Credit Card
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Access to a team of Preferred Bankers at 24-hour Priority Banking Service Line
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Enjoy convenience when he pays his credit card bills via Breeze Online
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Enjoy Choice Points reward multiplier from his Preferred WorldMastercard Credit Card spend without opening a Preferred M2 Account
Correct Answer
A. Enjoy convenience when he pays his credit card bills via Breeze OnlineExplanation
The new Preferred Banking Customer Value Proposition includes the benefit of enjoying convenience when paying credit card bills via Breeze Online.Rate this question:
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- 9.
What are the means to access to the funds within the Preferred M2 Account?
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Customer can issue a check
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Withdraw from Preferred WorldMastercard debit card
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Withdraw from Preferred WorldMastercard credit card
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Withdraw from SCB Platinum Credit Card
Correct Answer(s)
A. Customer can issue a check
A. Withdraw from Preferred WorldMastercard debit card
A. Withdraw from Preferred WorldMastercard credit cardExplanation
The means to access funds within the Preferred M2 Account include issuing a check, withdrawing from the Preferred WorldMastercard debit card, and withdrawing from the Preferred WorldMastercard credit card. These options provide customers with different ways to access and utilize the funds in their account based on their needs and preferences.Rate this question:
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- 10.
What is the pre-condition for customer to enjoy unlimited 1% cashback at point of sale (POS)?
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Customer must have a Preferred M2 Account
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Customer must maintain a minimum daily balance of RM6,000 in Preferred M2 Account
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Customer must have RM72k AUM with SCB
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Customer must use signature based debit card at point of sale
Correct Answer(s)
A. Customer must have a Preferred M2 Account
A. Customer must maintain a minimum daily balance of RM6,000 in Preferred M2 Account
A. Customer must use signature based debit card at point of saleExplanation
To enjoy unlimited 1% cashback at the point of sale (POS), the customer must meet three pre-conditions. First, they must have a Preferred M2 Account. Second, they must maintain a minimum daily balance of RM6,000 in their Preferred M2 Account. Lastly, they must use a signature-based debit card at the point of sale. These conditions ensure that the customer is eligible for the cashback offer and is actively using their Preferred M2 Account for transactions.Rate this question:
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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Mar 15, 2023Quiz Edited by
ProProfs Editorial Team -
Jul 30, 2010Quiz Created by
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