1.
Managers are often expected to engage in ceremonial or symbolic activities, such as presenting awards and holding retirement ceremonies. Which role do managers fill in performing these activities?
Correct Answer
D. Resource allocater
Explanation
Managers who engage in ceremonial or symbolic activities, such as presenting awards and holding retirement ceremonies, are fulfilling the role of a figurehead. As a figurehead, managers represent their organization and its values, and they often perform symbolic tasks to maintain morale and create a positive image. However, the correct answer given, resource allocator, does not directly relate to the question. It is possible that the question is incomplete or not readable, as it does not provide enough context to determine the correct answer.
2.
Jim is a manager who recently merged the company's personnel and employee training departments into a single human resources department. Which management function has Jim performed?
Correct Answer
D. Organizing
Explanation
Jim has performed the management function of organizing by merging the company's personnel and employee training departments into a single human resources department. This involves coordinating and arranging resources, tasks, and people in order to achieve the organization's goals more effectively.
3.
Modern management has become almost completely a science and almost not at all an art/
Correct Answer
A. True
Explanation
The statement suggests that modern management is more focused on scientific principles and techniques rather than artistic skills. This implies that management practices are based on empirical evidence, data analysis, and systematic approaches, making it more scientific in nature. The emphasis on objective decision-making, data-driven strategies, and evidence-based practices supports the idea that modern management is more of a science than an art.
4.
In the spokesperson role, managers formally relay information to people outside the organization
Correct Answer
B. False
Explanation
In the spokesperson role, managers are responsible for communicating information to people outside the organization. This involves representing the organization in public settings, such as press conferences or media interviews, and providing accurate and timely information about the organization's activities, goals, and policies. Therefore, the given statement is false.
5.
Managers who spend too much time performing the controlling function are likely to lead the organization away from its goals.
Correct Answer
B. False
Explanation
Managers who spend too much time performing the controlling function may actually help the organization stay on track towards its goals. The controlling function involves monitoring and evaluating performance, comparing it to the goals and standards set, and taking corrective actions if necessary. By closely monitoring performance and making necessary adjustments, managers can ensure that the organization is moving in the right direction and making progress towards its goals. Therefore, spending sufficient time on the controlling function can be beneficial for the organization.
6.
An organization that manufactures its product at the lowest possible cost is by definition effective
Correct Answer
B. False
Explanation
The statement suggests that an organization that manufactures its product at the lowest possible cost is effective. However, this is not necessarily true. While cost efficiency is an important factor in determining effectiveness, it is not the only factor. Effectiveness also includes factors such as quality, customer satisfaction, innovation, and overall performance. Therefore, an organization that solely focuses on reducing costs may compromise on other aspects, leading to a decline in effectiveness.
7.
Select the four decisional roles that the manager's informational roles typically lead to:
Correct Answer
B. Disturbance handler
Explanation
The manager's informational roles typically involve gathering and analyzing information, which can then lead to the need for decision making. The disturbance handler role involves addressing and resolving conflicts or disruptions within the organization. This role requires the manager to identify and address any issues that may arise and take appropriate actions to restore order and stability.
8.
Select the three informational roles that flow naturally from the interpersonal roles of a manager:
Correct Answer
D. Spokesperson
Explanation
The three informational roles that flow naturally from the interpersonal roles of a manager are Monitor, Disseminator, and Spokesperson. The Monitor role involves gathering information from both internal and external sources to stay informed about the organization and its environment. The Disseminator role involves sharing information with employees and other stakeholders to ensure that everyone has the necessary information to perform their roles effectively. The Spokesperson role involves representing the organization and communicating its goals, policies, and decisions to external parties such as the media, government officials, and the public.
9.
Mintzburg concluded that managers play ten different roles in three basic categories, select the three categories below:
Correct Answer
B. Entrepreneurial
Explanation
Mintzburg concluded that managers play ten different roles, which can be categorized into three categories: Interpersonal, Decisional, and Informational. The answer "Entrepreneurial" is correct because it falls under the Decisional category, which involves managers taking risks, making strategic decisions, and initiating change within the organization.
10.
Which one of the following is not one of the three interpersanol roles inherent in a manager's job?
Correct Answer
B. Figurehead
Explanation
The three interpersonal roles inherent in a manager's job are spokesperson, liaison, and leader. A spokesperson represents the organization to the outside world, a liaison maintains relationships with other individuals or groups, and a leader provides guidance and direction to their team. However, being a figurehead does not fall under the interpersonal roles. A figurehead is more symbolic in nature, representing the organization in a ceremonial capacity rather than actively engaging with others in interpersonal relationships.
11.
A __________ manager is responsible for implementing the policies and plans developed by top managers and for supervising and coordinating the activities of lower-level managers.
Correct Answer
B. Middle
Explanation
A middle manager is responsible for implementing the policies and plans developed by top managers and for supervising and coordinating the activities of lower-level managers. They act as a bridge between the top-level managers and the lower-level managers, ensuring that the strategies and objectives set by the top managers are effectively executed at the operational level. Middle managers play a crucial role in translating the vision of the organization into actionable tasks and ensuring that the day-to-day operations run smoothly. They have a significant influence on the success of the organization by effectively managing and guiding the activities of lower-level managers.
12.
A manager that creates an organization's goals, overall strategy, and operating policies would be performing what level of management?
Correct Answer
B. Middle management
Explanation
Middle management is responsible for creating an organization's goals, overall strategy, and operating policies. They are responsible for implementing the plans and strategies set by top management and translating them into actionable tasks for lower-level employees. Middle managers also play a crucial role in coordinating and communicating between top management and lower-level employees.
13.
Store managers who oversee day-to-day operations of their respective stores, hire operating employees to staff them, and handle routine administrative duties would be an example of what level of manager?
Correct Answer
C. First-line manager
Explanation
First-line managers are responsible for overseeing the day-to-day operations of their respective stores, including hiring and managing operating employees, and handling routine administrative duties. They are typically the first level of management and directly supervise non-managerial employees.