Principles Of Supervision Quiz- I
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Questions and Answers
- 1.
Differentiation in an organization occurs through:
- A.
Career development
- B.
Diversity training
- C.
External recruiting
- D.
Task specialization
Correct Answer
D. Task specializationExplanation
Differentiation occurs through a division of labor and task specialization. Differentiation refers to how an organization is made up of different units working on different task.s Career development, diversity training, and external recruiting are not aspects of differentiation.Rate this question:
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- 2.
Which of the following is in daily contact with blue-collar workers in an organization?
- A.
Middle-level manager
- B.
Tactical manager
- C.
Operational manager
- D.
Strategic manager
Correct Answer
C. Operational managerExplanation
Frontline or operational managers are in daily contact with the workers in a organization. Choices (A) and (B) are synonymous, and they are the link between top-level managers and frontline managers. Strategic managers, or top-level managers, are responsible for long-term planning rather than daily operations.Rate this question:
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- 3.
Which of the following is on the highest level of Maslow's hierarchy of needs?
- A.
Shelter
- B.
Achievement
- C.
Security
- D.
Friendship
Correct Answer
B. AchievementExplanation
Achievement falls in the category of ego, which is near the top of Maslow's hierarchy of needs. Shielter is a physiological need at the bottom, followed by security. Friendship is an element of social needs, which are beneath ego and self-actualization.Rate this question:
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- 4.
The management process used to compare actual performance to organizational goals is know as:
- A.
Produce.
- B.
Inspect.
- C.
Control.
- D.
Plan.
Correct Answer
C. Control.Explanation
Control is the correct answer because it refers to the management process of comparing actual performance to organizational goals. Control involves monitoring and evaluating performance, identifying any deviations from the desired goals, and taking corrective actions to bring performance back on track. It is an essential process for ensuring that the organization is progressing towards its objectives effectively and efficiently. The other options, such as produce, inspect, and plan, do not specifically address the comparison of actual performance to organizational goals.Rate this question:
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- 5.
Which of the following terms is commonly used to refer to the system of behavior and rituals that distinguishes one company from another one in the same industry?
- A.
Organization
- B.
Environment
- C.
Society
- D.
Culture
Correct Answer
D. CultureExplanation
Culture is commonly used to refer to the system of behavior and rituals that distinguishes one company from another one in the same industry. Culture encompasses the values, beliefs, norms, and practices that are shared by members of an organization. It shapes the way employees think, behave, and interact within the company, and it influences the overall organizational climate and identity. By having a unique culture, companies can differentiate themselves from their competitors and create a sense of identity and purpose among their employees.Rate this question:
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- 6.
Which of the following focuses on short-term goals of an organization?
- A.
Strategic planning
- B.
Control planning
- C.
Operational planning
- D.
Tactical planning
Correct Answer
C. Operational planningExplanation
Operational planning focuses on short-term goals of an organization. It involves the day-to-day activities and tasks required to achieve the organization's objectives. This type of planning typically includes setting specific targets, allocating resources, and determining the necessary actions to be taken in order to meet immediate goals. Operational planning is crucial for effective and efficient execution of tasks and plays a significant role in achieving short-term results.Rate this question:
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- 7.
The process used in the first stage of planning to gather, evaluate, and summarize relevant information is a:
- A.
Situational analysis.
- B.
Strategic control.
- C.
Performance appraisal.
- D.
Force-field analysis.
Correct Answer
A. Situational analysis.Explanation
The process used in the first stage of planning to gather, evaluate, and summarize relevant information is called a situational analysis. This analysis involves assessing the internal and external factors that may impact the organization's goals and objectives. It helps in understanding the current situation, identifying opportunities and threats, and determining the organization's strengths and weaknesses. By conducting a situational analysis, organizations can make informed decisions and develop effective strategies to achieve their desired outcomes. Strategic control, performance appraisal, and force-field analysis are not specifically related to the initial stage of planning and do not involve gathering and evaluating relevant information.Rate this question:
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- 8.
The ability of a manager to diagnose and solve problems is a function of:
- A.
People skills.
- B.
Computer skills.
- C.
Analytical skills.
- D.
Conceptual skills.
Correct Answer
C. Analytical skills.Explanation
Analytical skills refer to the ability to gather and analyze information in order to identify and solve problems. In the context of a manager, analytical skills are crucial as they enable the manager to assess complex situations, break them down into manageable components, and develop effective solutions. People skills are important for managing relationships, while computer skills are relevant for utilizing technology. Conceptual skills involve understanding the bigger picture and strategic thinking. However, in the given question, the focus is on problem-solving, which aligns with analytical skills.Rate this question:
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- 9.
Which of the following terms is commonly used to refer to the process of assigning task to subordinates?
- A.
Delegation
- B.
Accountability
- C.
Authority
- D.
Responsibility
Correct Answer
A. DelegationExplanation
Delegation is the commonly used term to refer to the process of assigning tasks to subordinates. It involves transferring responsibility and authority to someone else to complete a specific task or project. Delegation allows managers to distribute workload, empower their team members, and focus on more strategic tasks. It also helps in developing the skills and capabilities of subordinates, fostering teamwork, and increasing overall productivity within an organization.Rate this question:
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- 10.
All of the following exert a direct and immediate influence upon the daily activities of a business EXCEPT:
- A.
Competitor pricing.
- B.
Customer spending.
- C.
Raw material quality.
- D.
Population shifts.
Correct Answer
D. Population shifts.Explanation
Population shifts do not exert a direct and immediate influence upon the daily activities of a business. While competitor pricing, customer spending, and raw material quality directly impact a business's operations and decision-making, population shifts refer to changes in the distribution or movement of people in a particular area, which may have more long-term effects on a business, such as changes in target market demographics or demand patterns. However, they do not typically have an immediate impact on daily activities.Rate this question:
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- 11.
Setting goals for employees and closely supervising quality and accuracy are behaviors that describe:
- A.
Transformational leadership.
- B.
Charismatic leadership.
- C.
Group maintenance leadership.
- D.
Task performance leadership.
Correct Answer
D. Task performance leadership.Explanation
The behaviors of setting goals for employees and closely supervising quality and accuracy align with task performance leadership. This style of leadership focuses on ensuring that tasks and responsibilities are completed effectively and efficiently. By setting clear goals and closely monitoring the quality and accuracy of work, leaders in this category prioritize task accomplishment and strive for high performance standards.Rate this question:
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- 12.
The ten roles of managers were first identified by:
- A.
Carly Fiorina.
- B.
Henry Mintzberg.
- C.
Rensis Likert.
- D.
Abraham Maslow.
Correct Answer
B. Henry Mintzberg.Explanation
Henry Mintzberg is the correct answer because he is widely known for his research on managerial roles. Mintzberg identified ten roles that managers perform, which include interpersonal, informational, and decisional roles. His work has been influential in understanding the complexities of managerial work and has provided valuable insights into the various responsibilities and tasks that managers undertake in organizations.Rate this question:
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- 13.
Directing and monitoring ongoing activities during production at a factory are typical of:
- A.
Clan control.
- B.
Feedback control.
- C.
Concurrent control.
- D.
Feedforward control.
Correct Answer
C. Concurrent control.Explanation
Concurrent control involves directing and monitoring ongoing activities during production. It ensures that processes are carried out efficiently and effectively in real-time. This type of control allows for immediate adjustments to be made if any issues or deviations are detected, ensuring that production stays on track and meets its goals. Clan control focuses on shared values and norms within an organization, feedback control involves using information from past performance to make adjustments, and feedforward control anticipates potential issues and takes preventive measures. However, neither of these options directly align with the description given in the question.Rate this question:
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- 14.
A person who buys four pairs of shoes at an outlet mall is best described as a(n):
- A.
Intermediate consumer.
- B.
Wholesale consumer.
- C.
Mass consumer.
- D.
Final consumer.
Correct Answer
D. Final consumer.Explanation
A person who buys four pairs of shoes at an outlet mall is best described as a final consumer because they are purchasing the shoes for their own personal use and not for resale or distribution. They are the end user of the product and are not buying in bulk or for a business purpose, which rules out wholesale consumer and intermediate consumer. Mass consumer refers to a large group of consumers, which does not apply in this scenario.Rate this question:
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- 15.
Which of the following methods of departmentalization is most likely to trigger confusion regarding authority?
- A.
Product organization
- B.
Matrix organization
- C.
Customer organization
- D.
Functional organization
Correct Answer
B. Matrix organizationExplanation
A matrix organization is most likely to trigger confusion regarding authority because it involves a dual reporting structure where employees have two bosses - a functional manager and a project manager. This can lead to ambiguity and conflicts in decision-making and accountability. Since employees have to report to multiple managers, it may become unclear who has the final say in making decisions, leading to confusion and potential power struggles within the organization.Rate this question:
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- 16.
The Sarbanes-Oxley Act was enacted in response to:
- A.
Corporate accounting scandals.
- B.
Age discrimination lawsuits.
- C.
Sexual harassment complaints.
- D.
Hazardous waste disposal.
Correct Answer
A. Corporate accounting scandals.Explanation
The Sarbanes-Oxley Act was enacted in response to corporate accounting scandals. This legislation was introduced to address the issues and restore public trust in the financial reporting and accounting practices of corporations. The act aimed to improve corporate governance, enhance financial disclosures, and establish stricter regulations and penalties for fraudulent activities. It was a direct response to high-profile scandals such as Enron and WorldCom, which exposed widespread accounting fraud and unethical practices in the corporate world.Rate this question:
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- 17.
Which of the following serves as a benchmark for performance assessment?
- A.
Reward
- B.
Standard
- C.
Vision
- D.
Expectancy
Correct Answer
B. StandardExplanation
A standard serves as a benchmark for performance assessment because it is a predetermined level of performance or expectation that is used to evaluate the performance of individuals or organizations. It provides a clear and objective measure against which performance can be compared, allowing for the identification of strengths and areas for improvement. By setting a standard, organizations can ensure consistency and fairness in performance evaluations and make informed decisions regarding rewards, promotions, and development opportunities.Rate this question:
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- 18.
General influences on a business, such as regulatory agencies and global markets, are known as the:
- A.
Competitive environment.
- B.
Macroenvironment.
- C.
Internal environment.
- D.
Microenvironment.
Correct Answer
B. Macroenvironment.Explanation
The term "macroenvironment" refers to the external factors that can significantly impact a business, including regulatory agencies and global markets. These influences are beyond the control of the business and can shape its overall operating conditions. The competitive environment refers specifically to factors related to competition within the industry. The internal environment refers to factors within the organization itself, such as its employees and resources. The microenvironment refers to factors that are in close proximity to the business, such as suppliers and customers. Therefore, the correct answer is macroenvironment as it encompasses the broader external influences on a business.Rate this question:
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- 19.
Which of the following is NOT one of the four established functions of management?
- A.
Evaluating
- B.
Leading
- C.
Planning
- D.
Controlling
Correct Answer
A. EvaluatingExplanation
The four established functions of management are planning, organizing, leading, and controlling. Evaluating is not one of the established functions of management.Rate this question:
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- 20.
A leader who has personality that employees find admirable is most likely using:
- A.
Expert power.
- B.
Coercive power.
- C.
Referent power.
- D.
Legitimate power.
Correct Answer
C. Referent power.Explanation
A leader with a personality that employees find admirable is using referent power. Expert power refers to a leader's experience. A leader with coercive power controls punishments that employees want to avoid. Legitimate power is the authority to tell subordinates what to do.Rate this question:
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Mar 18, 2023Quiz Edited by
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Jan 10, 2012Quiz Created by
Angon
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