1.
Which of these is the first step in the Project Quality Management Process?
Correct Answer
A. Plan Quality
Explanation
The first step in the Project Quality Management Process is to Plan Quality. This involves identifying the quality requirements and standards for the project, and developing a plan to meet those requirements. This step is crucial as it sets the foundation for the entire quality management process and ensures that the project is aligned with the desired quality standards from the beginning.
2.
Optimal quality is reached at the point where the incremental value from improvements equals the incremental costs to secure it. True or false?
Correct Answer
A. True
Explanation
The statement is true because when the incremental value from improvements equals the incremental costs to secure it, it means that the additional benefits gained from further improvements are no longer worth the additional costs incurred. At this point, the quality has reached its optimal level, where any further improvements would not provide a significant increase in value compared to the costs involved.
3.
Other important quality terms you should know include customer staisfaction, pervention ________ inspection, continuous improvement, ________ responsibility, and cost of quality.
Correct Answer
over
management
Explanation
The given answer "over, management" fills in the blanks in the sentence correctly. The sentence is discussing important quality terms, and the terms that fit in the blanks are "prevention" and "employee" responsibility. "Over" fits in the first blank as it completes the phrase "prevention over inspection," which means that prevention is prioritized over inspection in quality control. "Management" fits in the second blank as it completes the phrase "employee management responsibility," which refers to the responsibility of management in ensuring quality control.
4.
True or False: The attached image is a flow chart.
Correct Answer
B. False
Explanation
The given answer is False because the question asks if the attached image is a flow chart, and the answer is that it is not a flow chart.
5.
Which term describes Accuracy?
Correct Answer
C. An assessment of correctness.
Explanation
Accuracy refers to the degree of correctness or precision in a measurement, calculation, or assessment. It is a term used to describe how close a value or result is to the true or expected value. In this context, "an assessment of correctness" accurately describes the term accuracy, as it emphasizes the evaluation or judgment of how accurate something is.
6.
Quality is the degree to whihc a set of inherent ________ fufills requirements. Conforms to ________.
Correct Answer
characteristics
specifications
Explanation
Quality is the degree to which a set of inherent characteristics fulfills requirements and conforms to specifications. In other words, quality is determined by how well a product or service meets the specified characteristics and specifications that are expected of it. These characteristics and specifications define the desired standards and criteria that need to be met for the product or service to be considered of high quality.
7.
True or False: There are 7 basic quality tools.
Correct Answer
A. True
Explanation
The statement "There are 7 basic quality tools" is true. The 7 basic quality tools, also known as the 7 QC tools, are a set of techniques used in quality management to identify and solve problems. These tools include the cause-and-effect diagram, flowchart, check sheet, histogram, Pareto chart, scatter diagram, and control chart. These tools are widely used in various industries to improve processes, identify root causes of issues, and make data-driven decisions.
8.
Quality is the primary responsibility of this team member while this team member can be held responsible for providing resources to the project.
Correct Answer
C. Project Manager, Senior Management
Explanation
The project manager is responsible for ensuring the quality of the project and ensuring that it meets the required standards. They are also responsible for providing the necessary resources to the project, such as budget, materials, and personnel. Senior management, on the other hand, holds ultimate responsibility for the success of the project and provides guidance and support to the project manager. Therefore, the combination of a project manager and senior management is the most appropriate choice for this scenario.