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What we have here is a quality management practice test! If you are looking for a way to learn about quality management, look no further as this quiz is exactly what you need. How about you give it a try and get to see if you might need some classes or are knowledgeable enough on this front. All the best!
Questions and Answers
1.
Which of these is the first step in the Project Quality Management Process?
A.
Plan Quality
B.
Perform Quality Assurance
C.
Control Quality
Correct Answer
A. Plan Quality
Explanation The first step in the Project Quality Management Process is to Plan Quality. This involves identifying the quality requirements and standards for the project, and developing a plan to meet those requirements. This step is crucial as it sets the foundation for the entire quality management process and ensures that the project is aligned with the desired quality standards from the beginning.
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2.
Optimal quality is reached at the point where the incremental value from improvements equals the incremental costs to secure it. True or false?
A.
True
B.
False
Correct Answer
A. True
Explanation The statement is true because when the incremental value from improvements equals the incremental costs to secure it, it means that the additional benefits gained from further improvements are no longer worth the additional costs incurred. At this point, the quality has reached its optimal level, where any further improvements would not provide a significant increase in value compared to the costs involved.
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3.
Other important quality terms you should know include customer staisfaction, pervention ________ inspection, continuous improvement, ________ responsibility, and cost of quality.
Correct Answer over management
Explanation The given answer "over, management" fills in the blanks in the sentence correctly. The sentence is discussing important quality terms, and the terms that fit in the blanks are "prevention" and "employee" responsibility. "Over" fits in the first blank as it completes the phrase "prevention over inspection," which means that prevention is prioritized over inspection in quality control. "Management" fits in the second blank as it completes the phrase "employee management responsibility," which refers to the responsibility of management in ensuring quality control.
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4.
True or False: The attached image is a flow chart.
A.
True
B.
False
Correct Answer
B. False
Explanation The given answer is False because the question asks if the attached image is a flow chart, and the answer is that it is not a flow chart.
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5.
Which term describes Accuracy?
A.
Classification assigned to a particular category.
B.
All costs incurred over the life of the product/service.
C.
An assessment of correctness.
D.
An assessment of exactness.
Correct Answer
C. An assessment of correctness.
Explanation Accuracy refers to the degree of correctness or precision in a measurement, calculation, or assessment. It is a term used to describe how close a value or result is to the true or expected value. In this context, "an assessment of correctness" accurately describes the term accuracy, as it emphasizes the evaluation or judgment of how accurate something is.
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6.
Quality is the degree to whihc a set of inherent ________ fufills requirements. Conforms to ________.
Correct Answer characteristics specifications
Explanation Quality is the degree to which a set of inherent characteristics fulfills requirements and conforms to specifications. In other words, quality is determined by how well a product or service meets the specified characteristics and specifications that are expected of it. These characteristics and specifications define the desired standards and criteria that need to be met for the product or service to be considered of high quality.
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7.
True or False: There are 7 basic quality tools.
A.
True
B.
False
Correct Answer
A. True
Explanation The statement "There are 7 basic quality tools" is true. The 7 basic quality tools, also known as the 7 QC tools, are a set of techniques used in quality management to identify and solve problems. These tools include the cause-and-effect diagram, flowchart, check sheet, histogram, Pareto chart, scatter diagram, and control chart. These tools are widely used in various industries to improve processes, identify root causes of issues, and make data-driven decisions.
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8.
Quality is the primary responsibility of this team member while this team member can be held responsible for providing resources to the project.
A.
Project Manager, Communications Manager
B.
Subject matter expert, Senior Management
C.
Project Manager, Senior Management
D.
Subject matter expert, Project Manager
Correct Answer
C. Project Manager, Senior Management
Explanation The project manager is responsible for ensuring the quality of the project and ensuring that it meets the required standards. They are also responsible for providing the necessary resources to the project, such as budget, materials, and personnel. Senior management, on the other hand, holds ultimate responsibility for the success of the project and provides guidance and support to the project manager. Therefore, the combination of a project manager and senior management is the most appropriate choice for this scenario.
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