Psych 135 midterm! chapters 5 and 6
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A positive of negative evaluation of people, objects, issues or ideas
The way you present yourself becomes who you are
We look at how we're acting to understand how we feel about something
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Change attitudes so that these attitudes are now consistent with their behavior
Festinger's; when one cognition is inconsistent with another cognitions (or behavior or self-view), the resulting discomfort motivates us to find a way to restore cognitive balance or consistency
Change cognitions about their behavior (maybe someday I will)
Acquire new information (to make these attitudes more consistent) - maybe it's natural to like people who are more attractive (can't help it)
Minimize the importance of the inconsistency
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Reduction of dissonance by internally justifying one's behavior when external justification is "insufficient"
A behavior that is inconsistent with an existing attitude; when performed he/she often attempts to reconcile these inconsistencies by justifying the action
The unpleasant state of psychological arousal resulting from an inconsistency within one's important attitudes, beliefs, or behaviors
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Just seconds after placing a bet, gamblers are more confident their horse will win
The conflict one feels between the knowledge that one has made a decision and the possibility that the decision may be wrong
RESPONSIBILITY IS ESPECIALLY IMPORTANT
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Increases positive attitudes towards the person doing the initiating - the worst the initiation is, the more attitudes you must reconcile, MUST feel positive about the organization if you'll go through initiation
If I ask you to do a favor for me, more successful in getting them to like you because there is a need to reconcile that they've done you a favor, new attitude "I like you more"
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Involved being persuaded in a manner that is not based on strength of the arguments. often rely on environmental characteristics of the message, like the perceived credibility of the course, quality of the way in which it is presented, that attractiveness of the source, or the catchy slogan IE voting for a candidate because they went to the same school as you did (takes a lot less thought)
Involves being persuaded by the arguments of the message IE after hearing a political debate you may decide to vote for a candidate because you found the candidate's argument to be strong
Only works in the lab under highly controlled conditions and even then the effects are weak and not very specific
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More attractive = more persuasive
Source credibility - expertise and trustworthiness flips us to autopilot with cues to their intelligence
A delayed impact for a message, forget who said what and from where, no info about credibility of the source BUT can have a changed attitude
Whether we believe the communicator has an ulterior motive
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The initial response to the message/produce must be neutral or positive *but too much can be harmful
Being scared into doing something, but not too much fear or the threat will cause people to turn away/ignore,
It must increase the person's perceived vulnerability - the person watching the ad must think that they are vulnerable to the fears they are marketing
Must suggest a clear path to prevention (response efficacy)
Must suggest easy enactment of the prevention behavior (self-efficacy)
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Works best when going in front of an audience that already agrees with you (just the pro's)
When Avis advertises themselves as number 2 - makes them seem more honest; works best when going in front of an audience that is mixed
What comes first and last tends to be very powerful
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If you let people PRACTICE combating persuasion attempts they will be better at defeating it
By giving people a heads up, allows people to develop counter arguments to resist persuasion attempts
If it seems they're trying to manipulate, we do exactly the opposite
Develop an ad that targets the original ad (Joe Camel vs. Joe Chemo) parasite that hops onto the original ad and poisons it
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Changing behaviors as a result of a direct request
Changing behaviors in a response to a direct order from an authority
Changing private attitude or belief as a result of receiving a message
Changing behaviors or opinions to match behaviors or opinions of others
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Conformity based on a person's desire to fulfill others' expectations, often to gain acceptance
Conformity that results from accepting evidence about reality provided by other people, so other people like them
Group size, similarity, unanimity, cohesion, status, public response, no prior commitment
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"That's Not All" strategy
An influence target's focus and ability to think critically is disrupted, leading the target to be more susceptible to persuasion
Observed 6 social psychological principles exploited by compliance professionals
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Increasing commitments a little bit at a time
When a salesman "throws the low ball" an attractive offer is made, that offer is accepted, but then the attractiveness of the offer is reduced by additional costs or a reduction of positive features. Nonetheless, people tend to persist in their original decision to accept the offer.
The foot in the door technique: in this tactic, a small request (that is designed to gain 100% compliance) is followed by a large request (the target request)
Gaining a commitment to an arrangement, then making the arrangement unavailable or unappealing and offering a more costly alternative - works by getting people to commit to a general course of action
Assign the target a trait label, seek compliance with a label-consistent request legitimizing small favors
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Heuristic: when in doubt, go with the majority opinion; related to the goal of being accurate Exploited: long lines into bars
Heuristic: if someone helps you, it pays to return the favor; related to goal of gaining social approval Exploited: "free gifts"
A multiple request tactic, the initial request is so large that no one agrees to it, the second (target) request is smaller by comparison
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Heuristic: if a friend or someone else in your "ingroup" asks for a favor, it pays to say yes CUES: similarity, attractiveness, seems like a friend
Deadline technique "this deal holds for today only!"
Heuristic: scarce resources tend to be worth more Exploitations: limited number tactic "last one in stock"
Heuristic: it pays to follow the suggestions of a legit authority
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A person's perception of how difficult it is to perform the behavior in question
A person's perception that important others would approve of disapprove of the behavior in question
States that the best predictor of a behavior is one's behavioral intention, which is influenced by one's attitude toward the specific behavior, the subjective norms regarding the behavior, and one's perceived control over the behavior
Measurement that does not change a subject's responses while recording them, often done in secret opposite to negate the effects of self report
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A change in overt behavior caused by real or imagined pressure from others
A research approach in which the researcher infiltrates the setting to be studied and observes its workings from within
The capacity to influence that flows from one's presumed wisdom or knowledge
An interpersonal way to locate and validate the correct choice
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Anything that connects an individual's identity more closely to a position or course of action
Brehm's theory that we react against threats to our freedoms by reasserting those freedoms often by doing the opposite of what we are being pressured to do
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