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Observation
of relevant examples of behavior for the internalization of understanding is
called
A.
Direct learning.
B.
Indirect learning.
C.
Perspective taking.
D.
Action assembly.
Correct Answer
B. Indirect learning.
Explanation Indirect learning refers to the process of observing and understanding behavior through relevant examples. It involves learning by watching others and internalizing their actions and experiences. This type of learning does not involve direct instruction or explicit teaching, but rather occurs through observation and reflection. Perspective taking and action assembly are not accurate explanations for this concept, as they do not specifically involve the observation and internalization of behavior.
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2.
Margaret
is a close friend to Becky, a mother to Andrew, a sister to Chad, and an
employee of Wal-Mart. All of these roles and the way she
behaves in these roles are defined as Margaret's ___________________.
A.
script
B.
Communication performance
C.
Repertoire
D.
Rules
Correct Answer
C. Repertoire
Explanation Margaret's repertoire refers to the collection of roles she plays and the behaviors associated with those roles. It encompasses her relationships as a friend, mother, sister, and employee, as well as the way she conducts herself in each of these roles. Repertoire suggests that Margaret has a range of skills, behaviors, and attitudes that she can draw upon depending on the situation or role she is fulfilling.
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3.
Wedding
vows, greeting rituals, and familiar teasing routines between people are
examples of
A.
Repertoires.
B.
Prototypes.
C.
Scripts.
D.
Episodes.
Correct Answer
C. Scripts.
Explanation Wedding vows, greeting rituals, and familiar teasing routines between people are examples of scripts. Scripts refer to a set of predetermined behaviors and actions that individuals follow in specific social situations. In the context of the question, these examples all involve specific verbal and nonverbal interactions that are commonly performed in weddings, greetings, and familiar teasing. Therefore, the correct answer is scripts.
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4.
Kate
is explaining about having to attend her first parent-teacher conference for
her 6–year old son. Her
friend, Rene, immediately interrupts her and starts talking about the
parent-teacher conferences
she went to regarding her child who is now 32 years old. Rene’s behavior is an example
of
A.
Mindlessness.
B.
Self-centered communication.
C.
Self-monitoring.
D.
Contextual alteration.
Correct Answer
B. Self-centered communication.
Explanation Rene's behavior of immediately interrupting Kate and diverting the conversation to her own experiences shows that she is more focused on herself and not considering Kate's situation or needs. This self-centered communication is evident as she fails to actively listen and engage in a meaningful conversation about Kate's concerns.
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5.
The
ability to experience the feelings similar to those of another person is the
definition of
A.
Sympathy.
B.
Perspective taking.
C.
Empathy.
D.
Contextual alteration
Correct Answer
C. Empathy.
Explanation Empathy is the ability to experience the feelings similar to those of another person. It involves understanding and sharing the emotions of others, often resulting in a desire to help or support them. Sympathy, on the other hand, refers to feeling sorry or pity for someone without necessarily understanding their emotions. Perspective taking involves understanding another person's point of view, while contextual alteration is not a recognized term in psychology. Therefore, the correct answer is empathy.
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6.
A
repeatable, goal-oriented action sequence enacted in a given context is best
termed
A.
A skill.
B.
Composure
C.
Assertiveness.
D.
Coordination.
Correct Answer
A. A skill.
Explanation The given correct answer is "a skill" because a repeatable, goal-oriented action sequence enacted in a given context is typically referred to as a skill. Skills involve the ability to perform specific tasks or actions effectively and efficiently, often requiring practice and experience to develop and improve. Composure, assertiveness, and coordination are also important attributes, but they do not fully encompass the concept of a skill as described in the question.
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7.
The
abstraction dimension of skills divides skills into which two categories?
A.
Concrete-level and abstract-level
B.
Easy and difficult
C.
Specific-level and general-level
D.
Personal-level and impersonal-level
Correct Answer
C. Specific-level and general-level
Explanation The abstraction dimension of skills categorizes skills into specific-level and general-level. Specific-level skills are those that are highly specialized and specific to a particular task or domain. They require a narrow focus and are often acquired through direct experience or training. On the other hand, general-level skills are broader in nature and can be applied to various tasks or domains. They involve higher-level thinking and problem-solving abilities that can be transferred across different contexts.
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8.
Which
of the following lists represents the four general skills that are useful in
all interpersonal contexts?
A.
Topic initiation, assertiveness, empathic assertion, time management
Correct Answer
B. Coordination, composure, attentiveness, expressiveness
Explanation The four general skills that are useful in all interpersonal contexts are coordination, composure, attentiveness, and expressiveness. These skills help individuals effectively communicate and interact with others in various situations. Coordination involves working together and collaborating with others. Composure refers to maintaining a calm and collected demeanor, especially in stressful situations. Attentiveness involves actively listening and paying attention to others. Expressiveness involves effectively expressing oneself and conveying thoughts and emotions clearly. These skills contribute to building positive relationships and effective communication in interpersonal interactions.
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9.
Latoya
was struggling for the right word to describe her professor’s behavior to
Judie. Judie jumped
in and said “arrogant” and Latoya smiled, nodded, and finished what she was
saying. The type
of interruption that Judie used is best described as
A.
Deep interruption.
B.
Narcissistic interruption.
C.
Talkover.
D.
Backchannel.
Correct Answer
C. Talkover.
Explanation In this scenario, Judie interrupts Latoya by jumping in and providing a word to describe her professor's behavior. This interruption can be best described as a "talkover" because Judie interrupts Latoya's speech and takes over the conversation by providing her own input.
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10.
You
are engaging in aggressive communication.
As a result, you (READ THIS CAREFULLY)
A.
Permit yourself to be victimized by others.
B.
Attempt to grant legitimacy to others while simultaneously expressing your own views.
C.
Seek to be dominated by others.
D.
None of the above
Correct Answer
D. None of the above
Explanation The given answer states "none of the above" which means that none of the options provided accurately describe the result of engaging in aggressive communication. Therefore, the correct answer suggests that engaging in aggressive communication does not lead to any of the mentioned outcomes.
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11.
Michael
loves to talk about himself. He
interrupts others continually, attempts to direct the conversation,
has frequent speaking turns, and overly self-discloses. Michael’s communication behavior
would most likely be described as
A.
Ingratiating communication.
B.
Conversational irrelevance.
C.
Narrow dimension of expressiveness.
D.
Conversational narcissism.
Correct Answer
D. Conversational narcissism.
Explanation Michael's communication behavior, characterized by continually interrupting others, attempting to direct the conversation, frequent speaking turns, and overly self-disclosing, aligns with the concept of conversational narcissism. This term refers to individuals who are primarily focused on themselves and their own experiences during conversations, often disregarding the thoughts and feelings of others. Therefore, conversational narcissism is the most suitable description for Michael's communication behavior.
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12.
Which
of the following descriptions fits all four of the criteria for being
considered a group?
A.
A random group of people waiting at a bus stop who are chatting together until the bus arrives
B.
Seven sales people who unexpectedly congregate at the lunch counter in a drug store for an hour
C.
Six students who meet each Wednesday through the semester in order to study for algebra tests
D.
A political science class of 50 people at the beginning of a semester
Correct Answer
C. Six students who meet each Wednesday through the semester in order to study for algebra tests
13.
What
will happen in our high schools if we lower the drinking age to 18?” is an
example of a question
of
A.
Conjecture.
B.
Value.
C.
Policy.
D.
Fact.
Correct Answer
A. Conjecture.
Explanation The given question is an example of a conjecture because it is asking about a hypothetical situation that may or may not occur if the drinking age is lowered to 18 in high schools. It is not a question of fact because it is not asking for a definitive answer based on evidence or data. It is also not a question of value because it is not asking for a judgment or opinion. Similarly, it is not a question of policy because it is not asking about a specific course of action or policy decision.
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14.
What
is the most important human right an individual can be given?” is an example of
a question of
A.
Fact.
B.
Conjecture.
C.
Value.
D.
Policy.
Correct Answer
C. Value.
Explanation The question is asking for a subjective opinion on the most important human right. This makes it a question of value, as it is based on personal beliefs and values rather than objective facts or policies.
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15.
What
are the three ways that small groups are interdependent?
A.
Goals, behaviors, context
B.
Ideas, motivation, skills
C.
Purpose, membership, philosophy
D.
Ideas, skills, knowledge
Correct Answer
A. Goals, behaviors, context
Explanation Small groups are interdependent in terms of their goals, behaviors, and context. This means that the group members rely on each other to achieve common objectives, they influence each other's actions and decisions, and they are influenced by the external environment and circumstances in which they operate. The interdependence of goals, behaviors, and context is crucial for the functioning and success of small groups.
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16.
When
group members have high self-esteem and think their individual solutions are
the best, they are
more likely to engage in groupthink.
A.
True
B.
False
Correct Answer
B. False
Explanation When group members have high self-esteem and think their individual solutions are the best, they are less likely to engage in groupthink. Groupthink is a phenomenon where group members prioritize harmony and conformity over critical thinking and independent decision-making. In this case, if group members have high self-esteem and believe their individual solutions are superior, they are more likely to resist conforming to group consensus and engage in independent thinking, reducing the likelihood of groupthink. Therefore, the correct answer is false.
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17.
The
cohesion of the group is one of the factors that determines whether individual
or group decision
making yields the best results.
A.
True
B.
False
Correct Answer
A. True
Explanation The cohesion of a group refers to the level of unity, cooperation, and trust among its members. When a group is cohesive, its members are more likely to work together effectively and make better decisions collectively. This is because cohesive groups tend to have open communication, shared goals, and mutual support, which leads to more diverse perspectives and better problem-solving. Therefore, it can be concluded that the cohesion of a group plays a crucial role in determining whether individual or group decision making yields the best results.
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18.
What
group phase occurs when collaboration among group members begins to create a
workable solution
to the task?
A.
Orientation
B.
conflict
C.
Emergence
D.
Performance
Correct Answer
C. Emergence
Explanation The group phase of emergence occurs when collaboration among group members starts to develop a workable solution to the task. This phase is characterized by the collective effort of the group members in brainstorming ideas, sharing perspectives, and building upon each other's contributions to create a cohesive and effective solution. It is a crucial stage where the group begins to see progress and the emergence of a unified approach towards achieving their goal.
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19.
Anna
is always trying to make people laugh when things start becoming difficult in
her work group. She also tries to get everyone to share
their thoughts and ideas on different projects so that everyone
feels involved in the decision-making process. What primary role does Anna play for her
work group?
A.
task
B.
Relational
C.
Ego-centered
D.
Leader
Correct Answer
B. Relational
Explanation Anna plays the primary role of a relational leader for her work group. She focuses on building relationships and creating a positive and inclusive work environment. She uses humor to lighten the mood when things get difficult and encourages everyone to share their thoughts and ideas, ensuring that everyone feels involved in the decision-making process. This shows her commitment to fostering strong relationships and promoting collaboration within the group.
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20.
A
one-way style of communication designed to direct and guide others is
associated with what leadership
style?
A.
Democratic
B.
Laissez-faire
C.
Autocratic
D.
Situational
Correct Answer
C. Autocratic
Explanation Autocratic leadership style is characterized by one-way communication where the leader directs and guides others without seeking their input or opinions. This style is often associated with a leader who makes decisions without considering the input of others and maintains strict control over the team or organization.
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21.
Mark
and Kerri are members of the campus’s Speaker Series board. As members, they make decisions
regarding what guest speakers are invited to campus. During a meeting, it becomes very clear
that the two of them are in conflict over which speaker should be invited to
campus in February. This is an example of which type of
conflict?
A.
Affective
B.
Ideational
C.
Procedural
D.
Emotional
Correct Answer
B. Ideational
Explanation The conflict between Mark and Kerri over which speaker should be invited to campus in February is an example of ideational conflict. This type of conflict arises from differences in ideas, opinions, or beliefs. In this case, Mark and Kerri have differing views on who the guest speaker should be, indicating a clash in their ideas or opinions.
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22.
Task
roles include behaviors that function to maintain the personal climate within
the group.
A.
True
B.
False
Correct Answer
B. False
Explanation Roles do not include behaviors that function to maintain the personal climate within the group. Roles refer to the specific tasks and responsibilities that individuals have within a group, such as being a leader or a recorder. Personal climate within a group is influenced by factors such as communication style, trust, and group dynamics, but it is not directly related to roles. Therefore, the statement is false.
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