Reactivation PKT - July 15-pre
.
Questions and Answers
- 1.
We can give Recording statement in the middle of the call.
- A.
False
- B.
True
Correct Answer
A. FalseExplanation
The given statement is false. In a call, it is not possible to give a recording statement in the middle of the call. Recording statements are typically given at the beginning of a call to inform the participants that the call is being recorded for quality or legal purposes. It is important to obtain consent from all parties involved before recording a call, and this consent is usually obtained at the start of the call.Rate this question:
-
- 2.
If the agent is not able to book a slot due to its unavailability and as per the client’s convenience, the agent will generate an LR and reschedule callback.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
If the agent is unable to book a slot due to its unavailability and as per the client's convenience, the agent will generate an LR (likely meaning "log report" or "log record") and reschedule a callback. This means that if the desired slot is not available, the agent will create a record of the request and arrange for a follow-up call at a later time that is more convenient for the client. Therefore, the statement "True" is correct.Rate this question:
-
- 3.
Before we take requests for reactivation of properties, we need to- Confirm
- A.
Name of building
- B.
Customers age
- C.
Age of property
- D.
Age of customer
Correct Answer
A. Name of buildingExplanation
Before taking requests for reactivation of properties, it is necessary to confirm the name of the building. This information is important to ensure that the correct property is being considered for reactivation. The other options listed, such as customer's age, age of property, and age of customer, may also be relevant for other purposes, but they are not directly related to confirming the name of the building.Rate this question:
-
- 4.
We raise a ticket to __________ in case coiunt differs wrt number of bathrooms etc.
- A.
Rohit Joshi
- B.
DCM
- C.
DC
- D.
Nitin Joshi
Correct Answer
A. Rohit Joshi -
- 5.
We will activate property if there is no bathroom pic.
- A.
No
- B.
Yes
Correct Answer
A. NoExplanation
The explanation for the answer "No" is that the property will not be activated if there is no bathroom picture.Rate this question:
-
- 6.
It is mandatory to check the picture count.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement is stating that it is necessary to verify the number of pictures. The correct answer is "True" because checking the picture count is indeed mandatory. This implies that it is important to ensure that the correct number of pictures is present or that there are no missing or extra pictures.Rate this question:
-
- 7.
We __________ activate properties without kitchen pics
- A.
Cannot
- B.
Can
Correct Answer
A. CannotExplanation
The statement suggests that there is a requirement to activate properties, but it cannot be done without kitchen pictures. Therefore, the correct answer is "Cannot" as it indicates the inability to activate properties without the necessary kitchen pictures.Rate this question:
-
- 8.
If the photographs are missing then we will ____________.
- A.
Raise a tciket
- B.
Send a chat
- C.
Call the DCM
- D.
None of the above
Correct Answer
A. Raise a tciketExplanation
If the photographs are missing, the appropriate action would be to raise a ticket. This means that a formal request or complaint would be submitted to the relevant authority or department in order to address the issue of the missing photographs. Sending a chat or calling the DCM may not be as effective or efficient in resolving the problem, hence they are not the correct options.Rate this question:
-
- 9.
In case of owner reactivation for rent properties we dispose call as
- A.
Reverification Manual
- B.
Reverification Script
- C.
LR created
- D.
None of the above
Correct Answer
A. Reverification ManualExplanation
The correct answer is "Reverification Manual". This is because when a rent property owner reactivates their property, a reverification process is necessary to ensure the property's information is accurate and up to date. The reverification manual provides guidelines and instructions on how to carry out this process effectively. The other options, such as reverification script and LR created, do not provide the same level of guidance and documentation as a reverification manual.Rate this question:
-
- 10.
In rent scenarios we can collect properties ___ months in advance
- A.
3
- B.
6
- C.
9
- D.
2
Correct Answer
A. 3Explanation
In rent scenarios, it is common to collect properties a few months in advance as a security deposit or to secure the property for the tenant. This helps ensure that the landlord has some guarantee in case of any damages or unpaid rent. Collecting properties 3 months in advance is a reasonable timeframe for this purpose.Rate this question:
-
Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
-
Current Version
-
Mar 18, 2023Quiz Edited by
ProProfs Editorial Team -
Jul 22, 2015Quiz Created by
VirenS