1.
Written communication deals with
Correct Answer
D. Printed matter
Explanation
Written communication refers to the exchange of information through written symbols or text. It involves the use of written words, sentences, and paragraphs to convey messages. In this context, "printed matter" refers to any material that is printed or written on, such as books, newspapers, magazines, letters, or documents. These printed materials serve as a medium for transmitting information and ideas from one person to another, making it an essential aspect of written communication.
2.
An informal face-to-face channel of communication is known as a
Correct Answer
D. Conversation
Explanation
An informal face-to-face channel of communication is known as a conversation. This term refers to a casual and spontaneous exchange of ideas, thoughts, and information between individuals. Unlike a teleconference or conference, a conversation does not involve a structured or organized format. It allows for a more relaxed and personal interaction, making it suitable for informal settings and discussions. Clarification, on the other hand, refers to seeking further understanding or explanation on a particular topic or issue.
3.
If a person is speaking in a language you do not know, this is considered as a
Correct Answer
C. Barrier to communication
Explanation
When a person is speaking in a language that you do not understand, it creates a barrier to communication. It hinders the flow of information and understanding between individuals, as they are unable to comprehend each other's messages. This language barrier can lead to miscommunication, misunderstandings, and difficulties in conveying thoughts, ideas, and emotions effectively.
4.
An example of internal communication is a
Correct Answer
B. Memorandum
Explanation
A memorandum is an example of internal communication because it is a written message that is typically used within an organization to convey information, instructions, or announcements to employees. It is usually circulated among the staff members and is used to communicate important updates, policies, or decisions. Memorandums are commonly used for internal communication as they are concise, formal, and provide a record of communication that can be referred to in the future if needed.
5.
Misunderstanding information because the message included several regional or local expressions is a communication barrier caused by
Correct Answer
B. Semantics/language
Explanation
This communication barrier is caused by semantics/language because the use of regional or local expressions can lead to confusion and misunderstanding. Different regions or cultures may have their own unique vocabulary and phrases that are not easily understood by others. This can create a barrier in communication as the intended meaning of the message may not be accurately conveyed.
6.
Communication can be defined as
Correct Answer
D. All of the above
Explanation
The correct answer is "All of the above". Communication can be defined as the exchange of thoughts, ideas, and messages through various means such as speech, writing, signals, and body language. It also involves imparting information to others. Additionally, communication can occur through different systems like mail, telephone, or television, which are used for sending and receiving messages. Therefore, all the given options accurately describe communication.
7.
Which of the following is NOT a barrier to effective communication?
Correct Answer
D. Asking questions
Explanation
Asking questions is not a barrier to effective communication because it promotes engagement, encourages clarification, and helps to gather information. It allows for a better understanding of the message being conveyed and fosters a two-way communication process. Unlike distraction, noise and movement, and poor timing, asking questions actually enhances communication by promoting active listening and creating a dialogue between the sender and receiver.
8.
Which of the following would be suitable for communicating information to a large number of people in different countries?
Correct Answer
A. Teleconferencing
Explanation
Teleconferencing would be suitable for communicating information to a large number of people in different countries because it allows for real-time audio and video communication between multiple participants in different locations. This technology enables people from different countries to connect and collaborate, share information, and hold meetings without the need for physical presence. It is a cost-effective and efficient way to communicate with a large audience across different time zones and geographical locations.