1.
Managers and salespeople use the _____________ to determine if a certain room is available for a particular function.
Correct Answer
B. Function book
Explanation
Managers and salespeople use the function book to determine if a certain room is available for a particular function. The function book is a record or schedule that lists the dates and times of various events or functions that are scheduled to take place in a specific venue. By referring to the function book, managers and salespeople can check the availability of a room and make appropriate arrangements for the desired function.
2.
Every detail that the salesperson and client have discussed and agreed upon should be covered in the:
Correct Answer
C. Contract.
Explanation
The correct answer is "contract" because a contract is a legally binding agreement that outlines all the details and terms agreed upon by both the salesperson and the client. It ensures that all aspects of the agreement, including guarantees, are documented and can be referred to if any disputes or issues arise in the future. A guarantee, function book, or function sheet may provide additional information or documentation, but the contract is the comprehensive document that covers all discussed and agreed-upon details.
3.
Daryl Croff guaranteed a sales reception for 145 people. The variance allowed at the Bright Sun hotel is 10%. What is the least amount of people Daryl would have to pay for?
Correct Answer
C. C. 131
Explanation
Daryl Croff guaranteed a sales reception for 145 people, but the variance allowed at the Bright Sun hotel is only 10%. This means that Daryl would have to pay for at least 90% of the guaranteed number of people, in order to stay within the allowed variance. 90% of 145 is 130.5, which rounds up to 131. Therefore, the least amount of people Daryl would have to pay for is 131.
4.
Which of the following items or services are typically included in room rental rates?
Correct Answer
A. A. removal of carpets
Explanation
Typically, room rental rates include the removal of carpets. This means that when renting a room, the cost of removing any existing carpets in the room is included in the rental rate. This is important because it ensures that the room is clean and ready for use by the renter. However, dance floors, audiovisual technicians, and VCRs are not typically included in room rental rates. These items or services may be available for an additional fee or may need to be rented separately.
5.
Which of the following statements about booking and planning events is false?
Correct Answer
A. A. Function space that goes unsold can be recuperated through aggressive sales policies.
6.
Guaranteed attendance figures
Correct Answer
B. B. contract/letter of agreement
Explanation
The correct answer is b. contract/letter of agreement. A contract or letter of agreement is a legal document that outlines the terms and conditions of an agreement between two parties. In the context of guaranteed attendance figures, a contract or letter of agreement would specify the exact number of attendees that the event organizer guarantees to have. This document provides a level of assurance for both parties involved and serves as a reference point for any disputes or discrepancies regarding the attendance figures.
7.
Function space booking
Correct Answer
A. A. function book
Explanation
The correct answer is "function book" because it refers to a book or a document that is used to book or reserve a space for a function or event. It is likely a record or logbook where all the details of the function, such as date, time, venue, and requirements, are recorded. This helps in organizing and managing the booking process efficiently.
8.
Payment arrangements
Correct Answer
B. B. contract/letter of agreement
Explanation
Payment arrangements typically refer to the terms and conditions agreed upon between two parties regarding the payment for a service or product. A contract or letter of agreement is the most appropriate choice as it is a legally binding document that outlines the agreed-upon payment terms, ensuring both parties are aware of their obligations and protecting their interests. A function book and function sheet may be related to event planning or venue management, but they do not specifically address payment arrangements.
9.
Listing of menu
Correct Answer
C. C. function sheet
Explanation
The correct answer is c. function sheet because a function sheet is a document that lists the menu items and their descriptions. It is typically used in the hospitality industry to provide information to staff and guests about the food and beverage options available. The function sheet helps to ensure that the menu is accurately communicated and executed, and it can also be used for planning and cost control purposes.
10.
Table set-up details
Correct Answer
C. C. function sheet
Explanation
The correct answer is c. function sheet. A function sheet is a document that outlines all the details and requirements for an event or function. It includes information such as the date, time, location, menu, guest list, and any special requests or instructions. This document is essential for event planners and organizers to ensure that all aspects of the event are properly planned and executed. The other options, function book and contract/letter of agreement, may be related to event planning but do not specifically provide the same level of detail and organization as a function sheet.