1.
What actions are available when creating an additional queue in the finishing template? Check all that apply.
Correct Answer(s)
B. Cancel
C. Approval Hold
E. Ticketing
Explanation
When creating an additional queue in the finishing template, the available actions include canceling the process, placing the process on hold for approval, and performing ticketing tasks. These actions allow for the management and control of the finishing process, including canceling it if necessary, holding it for approval, and completing ticketing tasks.
2.
It is not possible to send a reservation through finishing when a user puts it on hold
Correct Answer
A. True
Explanation
When a user puts a reservation on hold, it means that they have temporarily paused the process of sending it for finishing. Therefore, it is indeed not possible to send a reservation through finishing when it is on hold. This implies that the statement "It is not possible to send a reservation through finishing when a user puts it on hold" is true.
3.
In the finishing and profile templates, a custom look-up table can be created.
Correct Answer
A. True
Explanation
In the finishing and profile templates, a custom look-up table can be created. This means that users have the ability to customize and create their own look-up tables, which can be used to define specific settings or parameters for finishing and profile templates. This allows for greater flexibility and customization in these templates, ensuring that they meet the specific needs and requirements of the user.
4.
Where can you find all the comments that were added by an admin when changes were made to the profile or PNR template?
Correct Answer
A. Show History
Explanation
The correct answer is "Show History". This option allows you to view all the comments that were added by an admin when changes were made to the profile or PNR template. By selecting this option, you can track the history of modifications made to the profile or PNR template and see any comments or notes left by the admin during the editing process. This helps in understanding the changes made and the reasons behind them, providing a comprehensive view of the editing history.
5.
What are the available finishing modes in the PNR Finishing Template? Check all that apply
Correct Answer(s)
A. Ticketing
B. Trip Cancel
D. Approval Hold
E. Trip Change
F. Trip Change with post-ticket air change
Explanation
The available finishing modes in the PNR Finishing Template are Ticketing, Trip Cancel, Approval Hold, Trip Change, and Trip Change with post-ticket air change. These options allow users to perform various actions related to ticketing, canceling trips, holding trips for approval, and making changes to trips before or after ticketing. The Car/Hotel Only option is not included as one of the available finishing modes.
6.
When you update a line in the profile template, your updated line will be highlighted in what color in the tester?
Correct Answer
A. Pink
Explanation
When you update a line in the profile template, the updated line will be highlighted in pink in the tester.
7.
Name one filter you could apply to change the @ symbol in an email address from [email protected] to john//bootcamp.com?
Correct Answer
A. Emailfixslash
Explanation
The correct answer is "emailfixslash" because it suggests that applying this filter will change the @ symbol in the email address to //.
8.
The format that determines how the name of the GDS profile is created by Concur can be found in the Template Configuration tab.
Correct Answer
A. True
Explanation
The statement is true because the format for creating the name of the GDS profile in Concur can be found in the Template Configuration tab. This means that users can customize the format according to their preferences or requirements.
9.
Once you have run the format tester in the finishing template, where will you find the available datapoints and the data captured for your specific test PNR
Correct Answer
A. Input Tab of the Tester
Explanation
In the Input Tab of the Tester, you will find the available datapoints and the data captured for your specific test PNR. This tab allows you to input and view the data that is being used for testing purposes.
10.
In finishing, the GUEST_ID datapoint can be used to write a test for a Guest Booking
Correct Answer
A. True
Explanation
The GUEST_ID datapoint can be used to write a test for a Guest Booking because it uniquely identifies a guest and can be used to verify if the guest's information is correctly stored and retrieved in the booking system. By using the GUEST_ID as a test input, it is possible to validate the functionality and accuracy of the Guest Booking process.
11.
In the profile template editor, in the line properties, the purpose of the 'format' selection is to sync that line from the GDS to Concur
Correct Answer
B. False
Explanation
The purpose of the 'format' selection in the line properties of the profile template editor is not to sync that line from the GDS to Concur. Therefore, the statement is false.
12.
When creating a 'Choose' statement in PNR Finishing, your statement can include more than 1 "Otherwise" item.
Correct Answer
B. False
Explanation
In PNR Finishing, a 'Choose' statement allows you to specify multiple conditions and corresponding actions. However, you can only have one "Otherwise" item, which serves as the default action if none of the specified conditions are met. Therefore, the statement can only include one "Otherwise" item.
13.
Queuing tab & Queue Definition Override:
Correct Answer
B. The queuing tab is used to send a PNR to an additional queue & the Queue Definition override is used to send a PNR on a different queue than the queue set up in the Agency configuration.
Explanation
The queuing tab is used to send a PNR to an additional queue, while the Queue Definition override is used to send a PNR on a different queue than the one set up in the Agency configuration. In other words, the queuing tab allows for sending the PNR to an extra queue, while the Queue Definition override allows for overriding the default queue and sending the PNR to a different queue altogether. Both methods serve the purpose of sending the PNR to a different queue, but they have slightly different functionalities.