Unit 4: Principles Of Management

1.

Strenghts and weaknesses of a organisation is found in the:

A.

Micro-environment
B.

Macro-environment
C.

Market-environment

Correct Answer
A. Micro-environment

Explanation
The strengths and weaknesses of an organization are found in the micro-environment. The micro-environment refers to the specific factors that directly impact the organization, such as customers, suppliers, competitors, and stakeholders. By analyzing these factors, the organization can identify its strengths, such as a loyal customer base or efficient supply chain, as well as its weaknesses, such as strong competition or limited resources. Understanding the micro-environment is crucial for strategic planning and decision-making within the organization.

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2.

Consumers are part of this market:

A.

Micro
B.

Macro
C.

Market

Correct Answer
C. Market

Explanation
Consumers are part of the market because they are the individuals or households that purchase goods and services from producers. They play a crucial role in the functioning of the market by creating demand for products and influencing prices. Therefore, the correct answer is "Market" as it encompasses the broader concept of the economic system where buyers and sellers interact to exchange goods and services.

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3.

Macro-environment consits of how many sub environments.

A.

4
B.

5
C.

6

Correct Answer
C. 6

Explanation
The macro-environment consists of six sub-environments. These sub-environments include demographic, economic, natural, technological, political, and cultural factors. Each of these sub-environments plays a significant role in shaping the overall business environment and can have a profound impact on organizations and their strategies. Understanding and analyzing these sub-environments is crucial for businesses to identify opportunities and threats and to adapt their strategies accordingly.

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4.

_______ environment includes factors such as inflation, exchange rates and recessions.

A.

Social
B.

Physical
C.

Economic

Correct Answer
C. Economic

Explanation
The correct answer is economic because the question asks for the environment that includes factors such as inflation, exchange rates, and recessions. These factors are all related to the economy and can have a significant impact on businesses and individuals. The economic environment refers to the overall state of the economy and the factors that influence it.

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5.

This environment consits of natural resources.

A.

Technological
B.

Social
C.

Physical

Correct Answer
C. pHysical

Explanation
The correct answer is physical because the environment mentioned in the question is described as consisting of natural resources. Natural resources are typically associated with the physical environment, which includes elements such as land, water, air, and minerals. This answer aligns with the given information provided.

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6.

What term is used when managment makes sure that the tasks have been done.

A.

Planning
B.

Leading
C.

Control

Correct Answer
C. Control

Explanation
Control is the term used when management ensures that the tasks have been completed. It involves monitoring and evaluating the progress of tasks, comparing them to the planned objectives, and taking corrective actions if necessary. Control helps management maintain efficiency and effectiveness in achieving organizational goals by ensuring that tasks are completed according to the predetermined standards and guidelines.

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7.

Tactical planning is done in:

A.

3-5 years
B.

1-3 years
C.

1-6 Years

Correct Answer
B. 1-3 years

Explanation
Tactical planning is done in a time frame of 1-3 years. This time frame allows organizations to set short to medium-term goals and strategies that align with their overall strategic objectives. It provides a balance between long-term strategic planning and day-to-day operational activities, allowing organizations to adapt and respond to changes in the business environment effectively. Tactical planning enables organizations to allocate resources, make informed decisions, and implement initiatives that support their strategic direction within a reasonable time frame.

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8.

One of the main effects of unresolved conflict is:

A.

Good communication
B.

Good cooperation
C.

Drop in performance standards

Correct Answer
C. Drop in performance standards

Explanation
Unresolved conflict can lead to a drop in performance standards because when conflicts are left unresolved, they can create tension and hostility among team members. This can result in a negative work environment where individuals may be unwilling to collaborate or communicate effectively. As a result, productivity and efficiency can suffer, leading to a decline in performance standards.

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9.

How many conflict handling styles do you get:

A.

4
B.

10
C.

5

Correct Answer
C. 5

Explanation
There are five conflict handling styles. These styles include competing, collaborating, compromising, avoiding, and accommodating. Each style represents a different approach to resolving conflicts and individuals may use different styles depending on the situation and their personal preferences.

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10.

This type of leader feel that they must take all decisions themselves.

A.

Democratic
B.

Laissez faire
C.

Autocratic

Correct Answer
C. Autocratic

Explanation
Autocratic leaders believe that they must make all decisions themselves. They have a centralized control over their team and do not involve others in the decision-making process. They have a strong belief in their own abilities and tend to have a top-down approach in their leadership style. Autocratic leaders may not consider the opinions or ideas of their team members, leading to a lack of empowerment and autonomy among the team.

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11.

This managment is broken down into different functions

A.

Top
B.

Middle
C.

Lower

Correct Answer
B. Middle

Explanation
The given answer "Middle" is correct because management is typically divided into three levels: top, middle, and lower. The top management consists of executives and senior-level managers who are responsible for making strategic decisions and setting organizational goals. The lower management includes supervisors and team leaders who oversee the day-to-day operations and ensure that tasks are completed efficiently. The middle management, as the name suggests, is the intermediate level between top and lower management. They act as a link between the two levels, implementing the strategies set by top management and overseeing the work of lower-level employees.

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12.

What skills refer to managers that have the ability to work and relate to other people.

A.

Technical skills
B.

Conceptual skills
C.

Interpersonal skills

Correct Answer
C. Interpersonal skills

Explanation
Interpersonal skills refer to the ability of managers to work and relate effectively with other people. These skills involve effective communication, active listening, empathy, and the ability to build and maintain relationships. Managers with strong interpersonal skills are able to collaborate, motivate, and influence others, leading to better teamwork and productivity. They are also skilled in conflict resolution and have a good understanding of human behavior, which helps them navigate through different personalities and work effectively with diverse teams. Overall, interpersonal skills are crucial for managers to create a positive work environment and foster strong relationships with their team members.

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13.

In Maslow's hierarchy of needs the basic level consists of:

A.

Safety needs
B.

Social needs
C.

Physiological needs

Correct Answer
C. pHysiological needs

Explanation
Maslow's hierarchy of needs is a theory that categorizes human needs into different levels. The basic level consists of physiological needs. These needs include the fundamental requirements for survival, such as food, water, shelter, and sleep. These needs must be met before an individual can move on to higher levels of needs, such as safety, social belonging, esteem, and self-actualization. Meeting physiological needs is essential for ensuring the survival and well-being of an individual.

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