1.
Receiving Goods into the ALA warehouse accurately is critical because:
Correct Answer
E. Every single one of the above!
Explanation
Receiving goods into the ALA warehouse accurately is critical because it affects multiple aspects of the warehouse operations and other departments. Customers may be waiting for the goods, so any errors in receiving can lead to delays and dissatisfaction. Additionally, errors in receiving can create a domino effect, causing more errors in other warehouse functions. This not only wastes time but also increases the likelihood of mistakes in inventory control. Furthermore, errors in receiving also impact the work of Kathy in Purchasing and Lisha in Accounts Payable, as they may have to deal with discrepancies and spend extra time resolving them.
2.
"Driver Will Calls" means:
Correct Answer
B. Our ALA Drivers pick-up these items, from reps, mgrs., or other distributors, etc., on their routes.
3.
Goods get to the ALA warehouse via:
Correct Answer
E. All of the above!
Explanation
The correct answer is "All of the above!" because the question asks how goods get to the ALA warehouse and all the options listed - truck lines, LTL, Common Carrier, UPS, FedEx, and their own trucks - are valid ways for goods to be transported to the warehouse.
4.
Goods received, no matter from what source, must have a Packing Slip.
Correct Answer
A. True
Explanation
The statement implies that regardless of the source, whenever goods are received, a packing slip must be present. This means that whether the goods are received from a supplier, a vendor, or any other source, it is necessary to have a packing slip. The packing slip serves as a document that provides details about the items received, such as the quantity, description, and sometimes the price. It helps in ensuring accuracy in the received goods and aids in the process of inventory management and reconciliation. Therefore, the statement is true.
5.
If the ALA Receiver determines that the quantities or identities on the Packing Slip do not match the Goods received he/she goes to the Shortages/Damages Section in this A-Way and follows the specific instructions there.
Correct Answer
A. True
Explanation
If the ALA Receiver finds that the quantities or identities on the Packing Slip do not match the Goods received, they will indeed go to the Shortages/Damages Section in this A-Way and follow the specific instructions provided there. This suggests that the statement is true.
6.
If the ALA Receiver confirms that the quantities and the identities of the goods on the Packing Slip are identical to the Goods Received, he/she:
Correct Answer
D. Circles the quantity in Red
Explanation
When the ALA Receiver confirms that the quantities and identities of the goods on the Packing Slip are identical to the Goods Received, he/she circles the quantity in red. This is likely done as a visual indication to highlight that the quantity has been verified and matches the information on the packing slip. It serves as a way to easily identify that this step has been completed and helps to ensure accuracy in the receiving process.
7.
Entering the information into Eclipse begins with "Purchase" screen, then Stock Receipts Entry tab. This is where the ALA Receiver verifies that the Packing Slip identity and quantity match our Purchase Order.
Correct Answer
A. True
Explanation
The given statement is true. When entering information into Eclipse, the process starts with the "Purchase" screen and then moves to the "Stock Receipts Entry" tab. In this tab, the ALA Receiver verifies that the identity and quantity mentioned in the Packing Slip match the details mentioned in our Purchase Order.
8.
UPS and FedEx deliveries must be verified (carton quantities) just AFTER you sign for them.
Correct Answer
B. False
Explanation
The statement is false because UPS and FedEx deliveries should be verified for carton quantities before signing for them. It is important to check the number of cartons received and compare it with the delivery note or packing slip to ensure that all items have been delivered correctly. By verifying the carton quantities before signing, any discrepancies or missing items can be addressed immediately with the delivery driver or the shipping company. This helps to avoid any potential issues or disputes regarding the delivery.
9.
Even if Goods from a LTL delivery seems in good condition (no damage), sign for it as follows:
Correct Answer
B. Write "Material subject to inspection", then sign it
Explanation
When receiving goods from a less than truckload (LTL) delivery, it is important to sign for it with the statement "Material subject to inspection" and then sign it. This is because even if the goods appear to be in good condition with no damage, there may still be hidden issues or damage that is not immediately visible. By signing with this statement, it allows for further inspection and evaluation of the goods to ensure their quality and condition.
10.
Goods Received from UPS, FedEx, LTL or our own trucks - all are received into Eclipse in the same way.
Correct Answer
B. Always, yes
Explanation
The explanation for the correct answer "Always, yes" is that regardless of the source of the goods (UPS, FedEx, LTL, or our own trucks), they are all received into the Eclipse system in the same manner. This suggests that the company has a standardized process for receiving goods, regardless of the delivery method.
11.
Once goods have been Received:
Correct Answer
E. 5. Items 2, 3 and 4 above
Explanation
The correct answer is 5 because it includes all the steps that should be followed once goods have been received. The receiver's job is not done after receiving the goods, they need to put the stock material on a cart and place it in the stock aisle. Non-stock material should be assigned a location in Eclipse and marked as "Floating" in the Location Status Field. The receiver should also ask for assistance from a supervisor if they have any doubts about handling non-stock material to avoid errors and wasted time later. Therefore, the correct answer is 5, which includes all these steps.
12.
For items addressed to individual employees you should always open the package before delivering to the employee.
Correct Answer
B. False
Explanation
It is not necessary to open packages addressed to individual employees before delivering them. Opening someone else's mail without their permission is a violation of privacy. As a delivery person, your role is to ensure that the package reaches the intended recipient in its original condition. If there are any concerns about the package's contents or if it appears damaged, it is best to notify the recipient and let them decide whether or not to open it.
13.
Any UPS or FedEx cartons that show damage should be _________.
Correct Answer
Refused
Explanation
If any UPS or FedEx cartons show damage, they should be refused. This means that the recipient should not accept the package and should instead notify the delivery company that the package is damaged and should be returned. This is important because accepting a damaged package could result in receiving broken or unusable items, and refusing the package ensures that the sender is aware of the damage and can take appropriate action to resolve the issue.