CRM Quizzes, Questions & Answers

Recent Quizzes

CRM & Reporting Quiz

View our CRM and Reports videos, and then test your knowledge.

Questions: 8 | Attempts: 94 | Last updated: Mar 21, 2022

Sample Question
Where can you customize the contents of drop-down lists on the "Company Details" page?

At the top of the drop-down, there's a blank space. Type the new item into it.

You can't customize drop-down lists in Function Point.

In the "List Maintenance" section of the "Admin" area.

Customer Relationship Management (CRM) Quiz

Customer relationship management (CRM) quiz

Questions: 10 | Attempts: 315 | Last updated: Oct 8, 2024

Sample Question
Excluding store credits, it is NOT possible to submit another credit on a single order within the Volusion admin area if there is an existing credit in the logs for that order.

True

False

Advanced CRM Training Questions! Trivia

Are you looking for some advanced CRM training questions to test out your skills? For you to consider yourself as someone who has a deep understanding on customer relations management, you need to understand how to deal with...

Questions: 11 | Attempts: 107 | Last updated: Mar 1, 2024

Sample Question
What types of notes are available on a customer's CRM record?

Sales

Tech

Order

Product

Understand The Phenomenon Of Customer Relationship Management

Understand the phenomenon of Customer relationship management

Customer relationship management is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. Understand the...

Questions: 25 | Attempts: 70 | Last updated: Jun 12, 2023

Sample Question
Standard Sales Cycle Dashboard shows which of the following ? (2 correct answers)

Average Sales Cycle

Loss Reason for Sales Cycles Revenue

Lost Revenue by Quarter

Lost Revenue by Quarterly Revenues

CRM Sales Training Ultimate Questions! Trivia Quiz

The relationship that companies have with their clients is all round and never ends with a sale. A good customer relation manager needs to ensure that issues that clients pout forward about the company’s products or...

Questions: 10 | Attempts: 234 | Last updated: Oct 21, 2024

Sample Question
Does the customer need a copy of the Total sketcher for Tablet PC? We should enter the order ourselves rather than transferring the customer to Sales.

True

False

How Much Do You Know About CRM?

When you are in the business of buying and selling, one thing you need to ensure is that your clients are contempt and have no plans to switch up to your competitor. Customer service relations help a firm manage its interactions...

Questions: 20 | Attempts: 11887 | Last updated: Mar 22, 2023

Sample Question
How many leads can each sales person have assigned to them at a time?

100

150

200

300

Customer Relationship Management Trivia Questions

Customer Relationship Management trivia questions

There is a business saying that, "The customer is always right." In essence, it means that the customer deserves utmost care and when in problems and need help, there should be a good customer relationship officer....

Questions: 15 | Attempts: 198 | Last updated: Oct 28, 2024

Sample Question
JIT philosophy does NOT include which of concept:

Eliminate Waste

Cut excess capacity or inventory

Bullwhip effect

Remove non-value added activities

None of the above

CRM For Pgrm Students Of Asbm

CRM for PGRM Students of ASBM

These questions set tracks time and your IP, make sure you don't repeat this test and don't take more than 30 min to complete. Once completed submit and ask your other friends to take this tests. The timing of the test is valid...

Questions: 5 | Attempts: 160 | Last updated: Mar 21, 2023

Sample Question
The acronym CRM stands for:

Consumer Relationship Marketing

Customer Relationship Management

Customer Relations and Marketing

Continuous Relationship Management

None of the above

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