Hotel Quizzes, Questions & Answers
Recent Quizzes
A hotel is an institution that provides paid accommodation on a short-term basis. This quiz has been designed to check your general understanding and knowledge of hotel services. This is a multiple-Choice question. Choose the...
Questions: 10 | Attempts: 105 | Last updated: Oct 16, 2023
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Sample QuestionWhich of the following features or services is likely to be found at an economy/limited service property?
Section 1.5—Quiz: Hotel Divisions and Departments
Questions: 8 | Attempts: 6630 | Last updated: Mar 22, 2022
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Sample QuestionWhich of the following areas of a hotel has the greatest amount of guest contact?
The quiz below is perfect for testing your knowledge about types of hotels: ownership and affiliation. Being that the hotel industry is expensive to get in and holding your market share hotels have banded together and formed...
Questions: 7 | Attempts: 751 | Last updated: Mar 22, 2022
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Sample QuestionThe King James Hotel, a family-owned-and-operated property that is organized as a sole proprietorship, would be classified as:
Do you know about hotel room assignments and operations? In the hotel business, the order is something that all the workers should follow so as to avoid confusion. In the quiz below, you are not only tested about what order...
Questions: 6 | Attempts: 277 | Last updated: Mar 22, 2022
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Sample QuestionGuestrooms that room attendants generally clean last are:
This trivia quiz facts and questions are designed to see just how much you know about handling the hotel guest’s complaint. It is designed to see if you have the skills needed to handle to deal with anything a client brings...
Questions: 10 | Attempts: 2058 | Last updated: Mar 22, 2022
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Sample QuestionWhat type of complaints do guests make when they feel they’ve been mistreated by the hotel staff?
What do you know about hotel guest service? Do you think that you offer good services that will keep a client coming back at you? The quiz below is designed to help you test just how much you know about it? Take up the...
Questions: 10 | Attempts: 215 | Last updated: Mar 15, 2022
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Sample QuestionTypical requests handled by the front office include all of the following except:
A Front Office or reception is a place where guests query and clarify their doubts when they arrive at the hotel, which includes a reception and front desk as well as services related to reservations, sales marketing, and...
Questions: 11 | Attempts: 230 | Last updated: Oct 21, 2024
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Sample QuestionWhich of the following front office activities are included in the arrival stage of the guest cycle?
The trivia quiz below is designed to test your knowledge about the emergency response when it comes to the hotel. There are a lot of things that can go wrong in a hotel and it is important to put up procedures that ensure that...
Questions: 5 | Attempts: 1132 | Last updated: Mar 22, 2022
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Sample QuestionWhat are the most common emergencies experienced in the lodging industry?
Do you think that you have what it takes to handle the hotel customer service trivia questions? The quiz below is specifically designed for those of us who think we could have a stable career when it comes to solving the issues...
Questions: 10 | Attempts: 392 | Last updated: Mar 17, 2022
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Sample QuestionA typical hotel or restaurant targets a limited number of market segments because:
There are different customer service strategies that one can use in the hotel industry so as to ensure your guests have maximum satisfaction and are comfortable during their stay with you. Do you have a good understanding when it...
Questions: 8 | Attempts: 474 | Last updated: Mar 20, 2022
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Sample QuestionIf a restaurant offers the same amount of capacity no matter how high the demand, it is following a __________ strategy.
Below is a hotel service concepts trivia quiz in which you get to test what you know about maximum satisfaction to your guests. If you are in the hotel business, you should know that no matter how beautiful your hotel looks if it...
Questions: 10 | Attempts: 712 | Last updated: Mar 20, 2022
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Sample QuestionWhen it comes to judging the quality of service, whose expectations are most important?
In preparation for the next day, a hotel needs to put in place measures and basic things to ensure that everything runs smoothly. The quiz below queries on how to best prepare for the next day. All the best.
Questions: 10 | Attempts: 150 | Last updated: Aug 20, 2024
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Sample QuestionWhat type of charge might a hotel pre-set its computer to to automatically post on a daily basis?
A hotel is an institution that provides paid accommodation on a short-term basis. This quiz has been designed to check your general understanding and knowledge of hotel services. This is a multiple-Choice question. Choose the...
Questions: 11 | Attempts: 659 | Last updated: Sep 2, 2024
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Sample QuestionWhich of the following is an important function of the check-out and settlement process?
Have you visited any hotels recently? How much do you know about hotels and their various types? This "Types of hotels quiz" gives you an opportunity to test your knowledge about hotels as well as to expand it. Luxury,...
Questions: 10 | Attempts: 9880 | Last updated: Oct 26, 2022
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Sample QuestionSuite hotels usually feature:
Below are some trivia questions about hotel service when it comes to front office management. In the service industry, the opinion that a client or guest has when they come to your establishment can either build your business or...
Questions: 10 | Attempts: 756 | Last updated: Mar 22, 2022
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Sample QuestionBusinesses that handle reservation services for airlines, car rentals, and hotels are called:
Hotel Reservation is a systematized procedure that allocates or terminates a reservation on request of the client both offline and online. The Reception stores rates and inventory of hotel rooms and clients' information to...
Questions: 10 | Attempts: 1872 | Last updated: Mar 21, 2022
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Sample QuestionThe most common method of making a guaranteed reservation is by:
Do you want to test your knowledge when it comes to hotel guest registration process? The quiz below is perfect for that, and not only do you get to know the procedures you get to follow before the client gets to check in to...
Questions: 8 | Attempts: 275 | Last updated: Mar 21, 2022
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Sample QuestionWhich of the following is issued by credit card companies to validate a guest’s credit card?
The guest registration Cycle is all about storing guest or client's information for future reference at the reservation time. In Hotels, the front office plays a vital role in keeping day-to-day records in chronological...
Questions: 9 | Attempts: 2012 | Last updated: Mar 22, 2022
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Sample QuestionThe preregistration process may involve all of the following except:
A hotel is an institution that provides paid accommodation on a short-term basis. This quiz has been designed to check your general understanding and knowledge of hotel services. This is a multiple-Choice question. Choose the...
Questions: 10 | Attempts: 125 | Last updated: Apr 29, 2024
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Sample QuestionBusinesses that handle reservation services for airlines, car rentals, and hotels are called:
If you work in a hotel, you know that handling guest complaints is one thing that you should do perfectly so as to ensure maximum customer satisfaction so that you get repeated guests. Do you know the different guidelines you can...
Questions: 8 | Attempts: 754 | Last updated: Mar 22, 2022
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Sample QuestionWhat type of complaints do guests make when they feel they’ve been mistreated by the hotel staff?
Cleanliness is a major thing that people expect in hotels, and the quiz below is perfect for testing out what you know about laundry operations in hotels. There are different detergents and procedures that you as a laundry...
Questions: 10 | Attempts: 455 | Last updated: Mar 22, 2022
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Sample QuestionLaundry operations often add alkalies in the wash water to make detergents more effective in cleaning linens. However, if alkalies remain in the fabric after washing and ironing, fibers can be damaged and linens could yellow and fade. Which of the following chemicals are used near the end of the wash cycle to neutralize any residual alkalinity in fabrics?
Welcome to the ultimate trivia quiz on hotel guest services which is perfect for those of us who want to see how well we treat the guests that come to into the hotel. Do you think that you are welcoming and give the guest the...
Questions: 8 | Attempts: 392 | Last updated: Mar 20, 2022
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Sample QuestionTypical requests handled by the front office include all of the following except:
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