1.
The term ectomy means
Correct Answer
B. Surgical removal
Explanation
The term "ectomy" refers to a surgical procedure that involves the removal of a specific organ or part of the body. This could include procedures such as appendectomy (removal of the appendix), tonsillectomy (removal of the tonsils), or mastectomy (removal of the breast). Therefore, the correct answer is "surgical removal."
2.
Coaching is an example of
Correct Answer
C. Formal communication
Explanation
Coaching is an example of formal communication because it involves the exchange of information, guidance, and feedback between a coach and an individual or a group in a structured and organized manner. Formal communication typically follows established rules, protocols, and hierarchies within an organization or a specific context. In coaching, there is a clear purpose, defined roles, and a systematic approach to communication, making it a formal method of imparting knowledge, skills, and support to enhance performance and development.
3.
The proper handling of instrumentation is the responsibility of
Correct Answer
D. Everyone who comes in contact with the instrumentation
Explanation
The correct answer is everyone who comes in contact with the instrumentation. This is because proper handling of instrumentation is crucial for ensuring patient safety and preventing infections. It is not solely the responsibility of one individual, such as the surgeon or scrub technician, but rather everyone who interacts with the instruments, including nurses, technicians, and other healthcare professionals. Each person must follow proper protocols for cleaning, sterilizing, and storing the instruments to maintain their integrity and prevent any harm to patients.
4.
Customer complaints are best handled through which of the following approaches?
Correct Answer
C. Being cheerful and courteous
Explanation
The best approach for handling customer complaints is to be cheerful and courteous. This approach helps to create a positive and friendly atmosphere, which can help in diffusing the customer's frustration and making them feel valued. Being condescending or using an authoritative tone can further escalate the situation and damage the relationship with the customer. Therefore, being cheerful and courteous is the most effective way to address customer complaints and ensure customer satisfaction.
5.
Which of the following should be used to thoroughly rinse all traces of disinfectant from an endoscopes channels?
Correct Answer
C. Treated water
Explanation
Treated water should be used to thoroughly rinse all traces of disinfectant from an endoscope's channels. Treated water refers to water that has been treated with approved sterilants or chemicals to ensure its cleanliness and safety. Using treated water ensures that all disinfectant residues are effectively removed from the channels, reducing the risk of contamination during subsequent procedures. Other options like forced air, water containing approved sterilant, or heated glutaraldehyde may not be as effective or appropriate for thoroughly rinsing the endoscope's channels.
6.
Which of the following is an example of communication?
Correct Answer
D. All of the above
Explanation
All of the given options are examples of communication. Spoken words involve the use of verbal language to convey a message. Written words involve the use of written language, such as letters, emails, or text messages, to communicate. Non-verbal expressions refer to communication through body language, facial expressions, gestures, or other non-verbal cues. Therefore, all three options demonstrate different forms of communication, making "all of the above" the correct answer.
7.
The process of changing work or working conditions to reduce physical stress is
Correct Answer
A. Called ergonomics
Explanation
Ergonomics is the science of designing and arranging workspaces, products, and systems to fit the people who use them. It involves modifying work or working conditions to reduce physical stress and improve efficiency and safety. By considering factors such as posture, movement, and equipment design, ergonomics aims to prevent workplace injuries and promote employee well-being.
8.
When water is seen on the outside of a pack after sterilization, the pack is considered safe to use if all other packs in the load are dry.
Correct Answer
B. False
Explanation
The statement implies that if there is water on the outside of one pack after sterilization, it is safe to use as long as all the other packs in the load are dry. This is incorrect because the presence of water on the outside of a pack indicates that the sterilization process may not have been effective. Even if other packs are dry, there is still a risk of contamination and the pack should not be considered safe to use.
9.
A group of employees from different departments within the healthcare facility that works together to solve operating problems is called a
Correct Answer
C. Cross-functional team
Explanation
A cross-functional team is a group of employees from different departments within a healthcare facility that works together to solve operating problems. This type of team brings together individuals with different areas of expertise and perspectives, allowing for a more comprehensive approach to problem-solving. By leveraging the diverse knowledge and skills of its members, a cross-functional team can effectively address complex issues and make informed decisions that benefit the entire organization.
10.
After sterilization, the load contents may take two hours or more to cool.
Correct Answer
A. True
Explanation
After sterilization, the load contents may take two hours or more to cool because the sterilization process involves high temperatures that can cause the contents to become hot. It is important to allow sufficient time for the load to cool down before handling it to avoid any potential burns or damage. Therefore, it is true that the load contents may take two hours or more to cool after sterilization.
11.
Which of the following is NOT a component of risk management?
Correct Answer
C. Staff management
Explanation
Staff management is not a component of risk management because it refers to the overall management and supervision of employees, which is not directly related to identifying, assessing, and mitigating risks. Risk management focuses on identifying and managing potential risks that could negatively impact an organization's objectives, such as injury management, claims management, and accident reporting. Staff management is a separate function that deals with the day-to-day management of employees, including hiring, training, and performance evaluation.
12.
When placing instruments in a peel pack, the tips should always face the paper side of the pack.
Correct Answer
B. False
Explanation
When placing instruments in a peel pack, the tips should always face away from the paper side of the pack. This is because the paper side of the pack is typically the side that will be opened first during the sterilization process. Placing the tips facing the paper side would make it difficult to retrieve the instruments without potentially contaminating them. Therefore, it is important to place the tips facing away from the paper side to ensure easy and sterile retrieval of the instruments.
13.
Devices listed as critical items, must be ___________ prior to use.
Correct Answer
D. Sterilized
Explanation
Devices listed as critical items must be sterilized prior to use. Sterilization is the highest level of disinfection, ensuring the complete elimination of all microorganisms including bacteria, viruses, and fungi. This is necessary for critical items that come into contact with sterile body tissues or the vascular system, as any remaining microorganisms could cause serious infections. Sterilization methods such as steam autoclaving, ethylene oxide gas, or hydrogen peroxide plasma are commonly used to achieve this level of disinfection.
14.
Planning and reviewing goals will identify activities to help meet those goals.
Correct Answer
A. True
Explanation
Planning and reviewing goals is an essential process that helps individuals or organizations identify the necessary activities and steps required to achieve their desired objectives. By setting clear goals and regularly reviewing them, individuals can assess their progress, make adjustments if needed, and ensure that their actions align with their goals. This proactive approach enables better focus and increases the likelihood of successfully meeting the set goals. Therefore, the statement that planning and reviewing goals will identify activities to help meet those goals is true.
15.
When combining loads, hard goods should be placed on the top shelves to allow for more efficient removal of the condensate.
Correct Answer
B. False
Explanation
Placing hard goods on the top shelves when combining loads does not allow for more efficient removal of the condensate. In fact, it is more efficient to place hard goods on the bottom shelves. This is because condensate, which is the moisture that collects on the surfaces of the goods, tends to flow downward. By placing hard goods on the bottom shelves, the condensate can easily drain away, preventing damage to the goods and making it easier to remove. Therefore, the statement is false.
16.
Documentation of immediate use of steam sterilization cycles should include
Correct Answer
A. Patient identification and reason for immediate use steam sterilization cycle.
Explanation
The documentation of immediate use steam sterilization cycles should include patient identification and the reason for using the sterilization cycle immediately. This is important for maintaining accurate records and ensuring that the sterilization process is carried out correctly and for the right reasons. Including patient identification helps in tracking and tracing the sterilized items, while documenting the reason for immediate use helps in determining the urgency and necessity of the sterilization cycle.
17.
Quality requires the efforts and participation of everyone in the healthcare facility.
Correct Answer
A. True
Explanation
Quality in healthcare is not the sole responsibility of a single individual or department. It requires the collective efforts and active participation of everyone in the healthcare facility, including healthcare providers, administrators, support staff, and patients. Each individual's commitment to delivering high-quality care and continuously improving processes and outcomes is essential for achieving and maintaining quality in healthcare. Therefore, the statement that quality requires the efforts and participation of everyone in the healthcare facility is true.
18.
Laser finished instruments are coated with a durable protective finish that cannot be chipped or scratched.
Correct Answer
B. False
Explanation
Laser finished instruments are not necessarily coated with a durable protective finish that cannot be chipped or scratched. The statement does not provide enough information to conclude that laser finished instruments have such a coating. Therefore, the correct answer is false.
19.
Information about a device's compatibility with a specific sterilization process should be obtained from the device's manufacturer.
Correct Answer
A. True
Explanation
The explanation for the given answer being true is that the manufacturer of a device is responsible for providing accurate information about the device's compatibility with a specific sterilization process. They have the necessary knowledge and expertise regarding the device's design and materials used, which enables them to determine the appropriate sterilization methods that will not damage or compromise the device's functionality. Therefore, it is crucial to rely on the manufacturer's guidance to ensure the device's safety and effectiveness during sterilization.
20.
Supplies such as disposable wraps are called
Correct Answer
A. Consumable
Explanation
The correct answer is "consumable" because supplies such as disposable wraps are items that are used up or depleted during the course of their intended use. They are not considered capital supplies or assets, as they are not typically used for long-term investment or financial gain. Additionally, they are specifically related to patient care, making "patient care supplies" a more accurate term than "capital supplies" or "assets" in this context.
21.
Decontamination of instruments and equipment starts
Correct Answer
C. At the point of use
Explanation
The correct answer is "at the point of use." Decontamination of instruments and equipment starts at the point of use, which means that as soon as the instruments are finished being used, they should be cleaned and decontaminated before being placed back in their trays. This is an important step in preventing the spread of infections and ensuring the safety of both patients and healthcare workers. The decontamination process includes manual cleaning, disinfection, and sterilization, which all contribute to removing any potentially harmful microorganisms from the instruments.
22.
Items that are wrapped moist can be a cause of wet packs.
Correct Answer
A. True
Explanation
Moisture can cause the items to become wet, which can then lead to wet packs. Therefore, it is true that items that are wrapped moist can be a cause of wet packs.
23.
The decontamination area of the Central Service department is where instruments are carefully checked for cleanliness and function.
Correct Answer
B. False
Explanation
The decontamination area of the Central Service department is not where instruments are checked for cleanliness and function. The decontamination area is where instruments are cleaned and sterilized, but the checking for cleanliness and function typically occurs in a separate area, such as the inspection area or the sterile processing area. Therefore, the statement is false.
24.
A herniorraphy surgical procedure is
Correct Answer
B. Repair of a muscle layer that is allowing all or part of an organ to project through an opening.
Explanation
The correct answer is "repair of a muscle layer that is allowing all or part of an organ to project through an opening." This explanation accurately describes a herniorraphy surgical procedure, which involves repairing a muscle layer that is allowing an organ to protrude through an opening. This procedure is commonly performed to treat hernias, which occur when an organ or tissue pushes through a weak spot in the surrounding muscle or connective tissue.
25.
Arthroscopy instruments are used during
Correct Answer
C. Joint surgery
Explanation
Arthroscopy instruments are specifically designed for joint surgery. Arthroscopy is a minimally invasive surgical procedure that allows surgeons to view, diagnose, and treat problems inside a joint. It involves inserting a small camera called an arthroscope and other specialized instruments through small incisions in the joint. These instruments are used to perform various procedures such as repairing damaged cartilage, removing bone spurs, or reconstructing ligaments. Therefore, the correct answer is "joint surgery" as arthroscopy instruments are not used in robotic or laparoscopic surgeries.
26.
Voluntary standards
Correct Answer
B. Provide guidelines for better patient care
Explanation
Voluntary standards are guidelines that are not legally enforceable but are recommended to be followed in order to improve patient care. These standards provide healthcare professionals with a framework and recommendations on how to deliver high-quality care to patients. By adhering to these guidelines, healthcare providers can ensure that they are providing the best possible care and meeting the expected levels of quality and safety. These standards may cover various aspects of patient care such as treatment protocols, infection control measures, and ethical considerations. Overall, voluntary standards aim to enhance the overall quality of care provided to patients.
27.
Some plastics, including formulations of spun-bonded polyolefin, are intended for use in these sterilization processes
Correct Answer
B. Ozone and hydrogen peroxide
Explanation
Some plastics, such as spun-bonded polyolefin, are designed to be used in sterilization processes. Ozone and hydrogen peroxide are two sterilization methods that can be used with these plastics. These substances are effective in killing bacteria and other microorganisms, making them suitable for sterilizing medical equipment and other items. The use of ozone and hydrogen peroxide ensures that the plastics remain sterile and safe for use in healthcare settings.
28.
Tracking individual instruments is important to help ensure specific instruments are kept with a specific set.
Correct Answer
A. True
Explanation
Tracking individual instruments is important because it helps to ensure that specific instruments are kept with a specific set. This is crucial for various reasons. Firstly, it helps to maintain the integrity and accuracy of the set, as each instrument has its unique purpose and function. Secondly, it allows for easy identification and retrieval of instruments when needed, saving time and effort. Additionally, tracking instruments can help in monitoring their usage, maintenance, and sterilization, ensuring that they are in proper working condition and safe to use. Overall, tracking individual instruments contributes to efficient and organized instrument management.
29.
Personal headsets should not be used in the Central Service department because they
Correct Answer
B. Reduce the ability to hear telepHones, alarms and coworkers.
Explanation
Personal headsets should not be used in the Central Service department because they reduce the ability to hear telephones, alarms, and coworkers. This is important in a department where communication and awareness of one's surroundings are crucial for ensuring the safety and efficiency of the work environment. Using personal headsets can hinder the ability to hear important auditory cues, such as phone calls, alarms, and colleagues' conversations, which can lead to missed information, delays, or potential accidents. Therefore, it is advisable to avoid using personal headsets in this department.
30.
Which of the following is NOT required for sharps safety?
Correct Answer
C. Wash all disposable sharps before discarding them
Explanation
Washing disposable sharps before discarding them is not required for sharps safety. Sharps should be disposed of in an appropriate container, and their sharp ends should be pointed away from anyone's body during transport to prevent accidental injuries. Washing disposable sharps is not necessary and may even increase the risk of injury or contamination. Therefore, the correct answer is "wash all disposable sharps before discarding them."
31.
Information technology is often the cornerstone of initiatives to transform healthcare.
Correct Answer
A. True
Explanation
Information technology plays a crucial role in healthcare transformation initiatives. It enables the digitization of medical records, facilitates communication and collaboration among healthcare providers, improves patient care through telemedicine and remote monitoring, enhances data analysis for better decision-making, and streamlines administrative processes. Therefore, it can be concluded that information technology is indeed the cornerstone of healthcare transformation.
32.
On the job relationships do not change when one team member has been promoted.
Correct Answer
B. False
Explanation
False. On the job relationships can often change when one team member has been promoted. This is because the dynamic within the team may shift, with the promoted individual now having a higher level of authority and responsibility. This can lead to changes in how team members interact and communicate with each other. Additionally, the promoted team member may now have to make decisions that could impact the relationships within the team. Overall, promotions can have a significant impact on on-the-job relationships.
33.
Disposable items increase the combustible load in a healthcare facility.
Correct Answer
A. True
Explanation
Disposable items, such as paper towels, tissues, and packaging materials, can contribute to the combustible load in a healthcare facility. These items are typically made of flammable materials and can easily catch fire if exposed to a heat source. Therefore, the statement that disposable items increase the combustible load in a healthcare facility is true.
34.
Hospitals can effectively validate sterilization processes.
Correct Answer
B. False
Explanation
Hospitals may have various processes in place to validate sterilization, such as using indicators or conducting regular tests to ensure that equipment and instruments are properly sterilized. However, it is not accurate to say that hospitals can effectively validate sterilization processes. Sterilization validation requires rigorous testing and monitoring, and even with proper protocols in place, there is always a risk of human error or equipment failure. Therefore, it is not true to claim that hospitals can effectively validate sterilization processes.
35.
Enabling people to use information gained to interact with others is known as
Correct Answer
A. Human relations
Explanation
Human relations refers to the ability to interact and communicate effectively with others. It involves understanding and managing relationships, resolving conflicts, and building positive connections. Enabling people to use information gained to interact with others is a key aspect of human relations, as it emphasizes the importance of using knowledge and understanding to foster meaningful and productive relationships. This answer aligns with the concept of human relations and accurately describes its role in facilitating interpersonal interactions.
36.
At this time, tracking systems are unable to track worker productivity information.
Correct Answer
B. False
Explanation
This statement is false because tracking systems are capable of tracking worker productivity information. With the advancement in technology, companies are using various tracking systems such as time tracking software, project management tools, and employee monitoring software to monitor and measure worker productivity. These systems can track the time spent on tasks, monitor work progress, and provide insights into productivity levels. Therefore, the statement that tracking systems are unable to track worker productivity information is incorrect.
37.
A step in communication that occurs when a listener asks a question is called
Correct Answer
B. Feedback
Explanation
Feedback is the correct answer because it refers to the step in communication when a listener asks a question. Feedback is an essential component of effective communication as it allows for clarification, understanding, and further engagement in the conversation. By asking questions, the listener seeks additional information or clarification from the speaker, indicating their active involvement and interest in the communication process. This step helps to ensure that the message is accurately received and understood, promoting effective communication between the parties involved.
38.
Six Sigma focuses on
Correct Answer
D. All the above
Explanation
Six Sigma is a methodology that aims to improve the quality of products and processes by reducing defects, delivering near-perfect products, and eliminating variations in the process. By focusing on all of these aspects, organizations can achieve higher levels of efficiency, customer satisfaction, and profitability. Therefore, the correct answer is "all the above."
39.
Improving professional development skills is an important part of
Correct Answer
D. Career advancement
Explanation
Improving professional development skills is an important part of career advancement. By continuously enhancing one's skills and knowledge, individuals can stay competitive in their field and increase their chances of getting promoted or finding better job opportunities. Professional development allows individuals to acquire new skills, stay updated with industry trends, and demonstrate their commitment to personal growth and excellence. It is a crucial aspect of career advancement as it helps individuals progress in their careers and achieve their professional goals.
40.
The U.S. Food and Drug Administration Class II chemical indicator run daily in dynamic air removal sterilizers is called a
Correct Answer
D. Bowie-Dick test
Explanation
The Bowie-Dick test is a Class II chemical indicator used in dynamic air removal sterilizers. It is run daily to ensure the effectiveness of the sterilization process. This test is designed to detect air leaks and inadequate air removal in the sterilizer, which could compromise the sterilization process. It helps to identify any potential issues and ensures that the sterilizer is functioning properly to achieve sterilization.
41.
Always wearing personal protective equipment in the decontamination area is a quality process.
Correct Answer
A. True
Explanation
The statement is true because wearing personal protective equipment (PPE) in the decontamination area is an essential part of maintaining quality and safety standards. PPE helps to prevent the spread of contaminants and protects individuals from potential hazards. By consistently wearing PPE, individuals can minimize the risk of contamination and ensure a high level of cleanliness in the decontamination area. This adherence to PPE protocols contributes to the overall quality process in maintaining a safe and controlled environment.
42.
Product expiration dates are located on this part of each package.
Correct Answer
D. There is no standard place to look for an expiration date
Explanation
The answer states that there is no standard place to look for an expiration date on a package. This means that different products may have their expiration dates located in different areas, such as the top part, bottom left hand side, or back of the package. Therefore, it is important to carefully inspect the entire package to find the expiration date.
43.
The _________________ requires that the healthcare facility report malfunctions of medical devices that have contributed to patient injury, illness, and/or death to the manufacturer and the U.S. Food and Drug Administration.
Correct Answer
B. Safe Medical Devices Act
Explanation
The Safe Medical Devices Act requires healthcare facilities to report malfunctions of medical devices that have contributed to patient injury, illness, and/or death to the manufacturer and the U.S. Food and Drug Administration. This act ensures that necessary information is provided to both the manufacturer and the FDA so that appropriate actions can be taken to prevent further harm and ensure the safety of patients.
44.
Which of these traffic control/dress code requirements applies to the clean assembly area of Central Service
Correct Answer
C. Semi restricted
Explanation
The clean assembly area of Central Service is not completely unrestricted, as there are certain traffic control/dress code requirements that apply to it. However, it is also not as restricted as the fully restricted areas. Therefore, the appropriate requirement for the clean assembly area would be semi restricted, indicating that there are some limitations and regulations in place, but not as strict as in restricted areas.
45.
When patient equipment enters a healthcare facility, it must be safety checked by a ______________ before it is cleared for patient use.
Correct Answer
A. Biomedical technician
Explanation
A biomedical technician is responsible for ensuring the safety and functionality of patient equipment in a healthcare facility. They are trained to perform safety checks and maintenance on medical devices, making sure they meet the necessary standards before they can be used on patients. The other options, such as infection control committee member, Central Service technician, and Central Service director, do not typically have the specific expertise and training required for safety checking patient equipment.
46.
These are used to breakdown fatty tissue on instruments
Correct Answer
B. Lipase enzymes
Explanation
Lipase enzymes are capable of breaking down fatty tissue on instruments. These enzymes specifically target and break down lipids, which are the main component of fatty tissue. By using lipase enzymes, the fatty residue on instruments can be effectively removed, ensuring proper cleanliness and hygiene.
47.
Computerized tracking systems are fast, but manual tracking systems are more effective for tracking
Correct Answer
B. False
Explanation
Computerized tracking systems are generally more effective than manual tracking systems for tracking purposes. They offer greater speed, accuracy, and efficiency. Computerized systems can process and store large amounts of data quickly, provide real-time updates, and reduce human error. While manual tracking systems may have their own advantages in certain niche scenarios, in general, computerized systems are considered more effective for tracking.
48.
Because of the cavitation and impingement action of mechanical cleaners, there is no need to pre-clean items that will be processed in a mechanical cleaner.
Correct Answer
B. False
Explanation
The statement suggests that because of the cavitation and impingement action of mechanical cleaners, there is no need to pre-clean items that will be processed in a mechanical cleaner. However, the correct answer is False. This is because pre-cleaning is still necessary before using a mechanical cleaner. Pre-cleaning helps to remove larger debris and contaminants that may interfere with the cleaning process or damage the mechanical cleaner. Therefore, pre-cleaning is an important step to ensure effective and efficient cleaning with a mechanical cleaner.
49.
Anaerobic bacteria require oxygen to live.
Correct Answer
B. False
Explanation
Anaerobic bacteria do not require oxygen to live. In fact, they are able to survive and thrive in environments with little to no oxygen. These bacteria have adapted to obtain energy through other metabolic processes that do not rely on oxygen. Some examples of anaerobic bacteria include those found in the human gut, which aid in digestion. Therefore, the statement that anaerobic bacteria require oxygen to live is false.
50.
Which of the following information is NOT included on a safety data sheet?
Correct Answer
C. Required inventory levels
Explanation
A safety data sheet (SDS) provides information about the hazards, handling, storage, and emergency measures related to a particular chemical substance. It is used to ensure the safe use and handling of the substance. The information typically included on an SDS includes special precautions, physical data (such as melting point, boiling point, etc.), and product identification (such as chemical name, trade name, etc.). However, required inventory levels are not typically included on an SDS as they are not relevant to the safe handling and use of the substance.