Mobile Order & Pay App Quiz
- 1.
Upload your response
- 2.
What is done differently on the sandwich wrap for an order when it says Mobile?
- A.
Nothing
- B.
Put a check for FT or DT, but leave out the number
- C.
Put an M for DT or FC
- D.
Put an M for DT or FC, Order number goes in the middle
Correct Answer
D. Put an M for DT or FC, Order number goes in the middleExplanation
When an order says "Mobile", the sandwich wrap is prepared differently by putting an "M" for either DT (Drive-Thru) or FC (Front Counter). Additionally, the order number is placed in the middle of the sandwich wrap. This allows for easy identification and organization of mobile orders.Rate this question:
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- 3.
When a guest pulls up to drive through and says “I am picking up a mobile order”, what are the first 3 things you do?
- A.
Look for receipt, tell expeditor to put it together, accept money
- B.
(On POS) TOTAL, TO MOBILE ORDERING, Highlight the name
- C.
C. (On POS) TOTAL, TO MOBILE, ORDERING, CONFIRM ORDER
Correct Answer
B. (On POS) TOTAL, TO MOBILE ORDERING, Highlight the name -
- 4.
What do you do as the final step after You CONFIRM ORDER? What does this do?
- A.
A. Press TOTAL; Sends order to kitchen
- B.
Nothing. You are done.
- C.
Press OLDEST UNPAID (RECALL); Prints customer receipt
Correct Answer
C. Press OLDEST UNPAID (RECALL); Prints customer receiptExplanation
After confirming the order, the final step is to press OLDEST UNPAID (RECALL). This action will print the customer receipt.Rate this question:
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- 5.
What do u do when someone walks into the store and says “I am picking up a mobile order”?
- A.
Press TOTAL and TO MOBILE ORDERING
- B.
Ask their name and check for the receipt at the expeditor and see if the food is ready
- C.
C. Tell them we do not have mobile ordering
Correct Answer
B. Ask their name and check for the receipt at the expeditor and see if the food is readyExplanation
When someone walks into the store and says "I am picking up a mobile order," the appropriate action would be to ask their name and check for the receipt at the expeditor to see if the food is ready. This ensures that the person is indeed picking up a mobile order and allows the staff to verify the order and prepare it for pickup.Rate this question:
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- 6.
What happens when you press the SELECT/LOOK-UP ORDER button?
- A.
The order goes to the kitchen
- B.
The receipt prints
- C.
The order shows up on the OCU (DT screen) to be confirmed
Correct Answer
C. The order shows up on the OCU (DT screen) to be confirmedExplanation
When you press the SELECT/LOOK-UP ORDER button, the order will appear on the OCU (DT screen) for confirmation. This means that the order is being displayed on the order confirmation unit (DT screen) for further action or verification. It does not mention anything about the order going to the kitchen or the receipt printing, so these options are not relevant to the action of pressing the SELECT/LOOK-UP ORDER button.Rate this question:
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- 7.
Where does the customer receipt print for a mobile order at the front counter?
- A.
There is no customer receipt
- B.
The POS you are using
- C.
The manager terminal
Correct Answer
C. The manager terminalExplanation
The customer receipt for a mobile order at the front counter prints at the manager terminal. This means that the receipt is not printed at the front counter or on the POS being used. The manager terminal is where the receipt is generated for the customer to collect their order.Rate this question:
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- 8.
What three things would you prepare immediately after receiving the mobile order ticket at the expeditor station?
- A.
Deserts, Coffee, Frappe
- B.
Shakes, Fries, Onion Rings
- C.
Smoothies, Shakes, Frappes
Correct Answer
C. Smoothies, Shakes, FrappesExplanation
After receiving the mobile order ticket at the expeditor station, the three things that should be prepared immediately are smoothies, shakes, and frappes. These items are likely to be cold beverages that can be quickly made and served to the customer. Deserts, coffee, fries, onion rings, and other items mentioned in the options may take more time to prepare or may not be suitable for immediate serving after receiving the order ticket.Rate this question:
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- 9.
Is [your statement here] true or false?
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The given correct answer is "True". However, without any context or specific statement provided, it is impossible to determine the accuracy or validity of the answer. Therefore, the explanation for why the answer is true cannot be determined.Rate this question:
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- 10.
Which one do you like?
- A.
Option 1
- B.
Option 2
- C.
Option 3
- D.
Option 4
Correct Answer
A. Option 1 -
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Current Version
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Mar 21, 2023Quiz Edited by
ProProfs Editorial Team -
Jan 07, 2017Quiz Created by
Mturow