Monday Boot Camp Review

1.

What are the 3 main business units that make up NRG?

2.

Aside from it being a fortune 200 company, how would you describe to a customer the size of NRG?

3.

At NRG our core values revolve around an acronym called STRIVE. What does the S Stand for, and how does it relate to your job?

4.

Name 4 things you must have on the customers table during your presentation for every presentation.

5.

What is CORE? When should you utilize it?

6.

The ________Team sends you all of the documents you need in the home

Explanation
The given answer suggests that the correct word to fill in the blank is "Proposal." This is because the sentence talks about a team sending all the necessary documents to someone's home, and a proposal is a type of document that is commonly sent in such situations. The repetition of the word "proposal" in the answer is likely a typographical error or redundancy.

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4

7.

What is the minimum acceptable percentage of your sales that must come from SGRs?

A.

10%
B.

15%
C.

20%
D.

25%

Correct Answer
D. 25%

Explanation
The minimum acceptable percentage of sales that must come from SGRs is 25%. This means that at least 25% of the total sales revenue should be generated from Sustainable Growth Rate (SGR) sources. This indicates the importance of having a sustainable and consistent growth strategy to maintain a healthy and balanced revenue stream for the business.

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8.

When emailing someone on another team in our company, the customer's name should be in the subject heading, and a ___________ should be included in the email so they can be sure they have the right person.

Correct Answer
hyperlink

Explanation
When emailing someone on another team in our company, including a hyperlink in the email can ensure that the recipient has the right person by providing direct access to the customer's information or profile. This allows the recipient to easily verify the customer's identity and retrieve any necessary details or context related to the customer. Additionally, including the customer's name in the subject heading helps to further clarify the purpose of the email and ensure that it is directed to the intended recipient.

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4

9.

It is OK to call a company lead before you arrive to the appointment.

A.

True
B.

False

Correct Answer
B. False

Explanation
Calling a company lead before arriving to the appointment is not okay. This is because it is important to respect the time and schedule of the lead and not disrupt their day with unnecessary phone calls. It is best to arrive at the appointment on time and communicate any changes or updates through appropriate channels, such as email or text, if necessary.

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10.

You must call the Scheduling Team when you are running late for an appointment. Give them at least _________ minutes heads up so they can notify the customer.

Correct Answer
30, 40, 30 minutes, 40 minutes

Explanation
Please give scheduling an ETA on when you will arrive to your next appointment

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4

11.

All Solar Specialists must actively tweet photos of installs or happy customers.

A.

True
B.

False

Correct Answer
A. True

Explanation
Solar Specialists are required to actively tweet photos of installs or happy customers. This implies that it is a mandatory task for them to share pictures of their work or satisfied customers on Twitter. By doing so, they can showcase their expertise and success in the field, which can potentially attract more customers and build a positive reputation for their business. Therefore, the given answer "True" accurately reflects the requirement for Solar Specialists to actively tweet these photos.

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12.

Please enter the name of your Lead Specialist.

Correct Answer
N/A

13.

When you want to request time off, you should email [email protected] along with your market manager.

Correct Answer
dank