Pentius Final Test 9.21
- 1.
The Basic Credit Membership, includes the following: 3 Bureau 24/7 Daily Credit Monitoring and Alerts; Fraud Resolution Support ; World Class Dispute Team; Reward Program ;ID Theft Insurance up to $1,000,000 in out of pocket expenses.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The given statement is false because the Basic Credit Membership does not include a reward program.Rate this question:
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- 2.
What is the call cap for an Inactive/Cancelled Credit Membership / RTO account?
- A.
4 Minute - $0.10 x Minute
- B.
9 Minute - $0.60 x Minute
- C.
9 Minute - $0.40 x Minute
- D.
9 Minute - $3.60 x Minute
Correct Answer
A. 4 Minute - $0.10 x MinuteExplanation
The call cap for an Inactive/Cancelled Credit Membership / RTO account is 4 minutes with a rate of $0.10 per minute.Rate this question:
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- 3.
Manual Authentication: When a customer signs up they are asked several security questions to verify they are the correct person, these questions may have to do with where they previously worked, or who their mortgage is through, or what company has their car loan, did they have a car loan at this lender, that sort of thing.If they can’t answer or answer incorrectly, they will not have access to their credit report
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Manual authentication is a process where customers are asked security questions to verify their identity. These questions can be related to their previous employment, mortgage lender, car loan company, etc. If the customer fails to answer these questions correctly, they will be denied access to their credit report. Therefore, the statement "Manual Authentication: When a customer signs up they are asked several security questions to verify they are the correct person, these questions may have to do with where they previously worked, or who their mortgage is through, or what company has their car loan, did they have a car loan at this lender, that sort of thing. If they can't answer or answer incorrectly, they will not have access to their credit report" is true.Rate this question:
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- 4.
What is the call cap for an Active Credit Membership / RTO account?
- A.
9 Minute - $0.40 x Minute
- B.
9 Minute - $3.60 x Minute
- C.
10 Minutes - $010 x Minute
- D.
1 Minute - $3.60
Correct Answer
A. 9 Minute - $0.40 x MinuteExplanation
The call cap for an Active Credit Membership / RTO account is 9 minutes with a rate of $0.40 per minute.Rate this question:
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- 5.
What is the total call compensation for non-member calls and how quick should you wrap up these calls?
- A.
2 Minutes - $0.60 x Minute
- B.
3 Minute - $0.40 x Minute
- C.
2 Minute - $0.10 x Minute
- D.
As quick as possible - $0.00
Correct Answer
D. As quick as possible - $0.00Explanation
The correct answer is "As quick as possible - $0.00" because there is no compensation mentioned for non-member calls that are wrapped up quickly. This means that there is no payment for these calls, regardless of the duration. The compensation only applies to calls that last for a specific duration, but for non-member calls, the goal is to end them as quickly as possible without any payment.Rate this question:
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- 6.
Ideally- Hold times/dead air/periods of silence on a call, should not exceed 30 seconds in length. If exceeded, it will result in a QA YELLOW FLAG
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Hold times, dead air, or periods of silence on a call should not exceed 30 seconds in length. If they do, it will result in a QA YELLOW FLAG. This means that if there is a long period of silence or dead air during a call, it can be considered as a negative quality assurance issue. Therefore, the statement "True" is correct.Rate this question:
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- 7.
All Agents should deny/rebuttal a caller's refund request 3x first, then they are allowed to issue the refund.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Agents should deny or rebut a caller's refund request three times before issuing the refund. This suggests that there is a protocol in place that requires agents to thoroughly investigate the request and attempt to resolve the issue before proceeding with a refund. By doing so, agents can ensure that the refund is justified and prevent any potential misuse or fraudulent claims.Rate this question:
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- 8.
A consumer stated they wished to cancel their account, then the call was disconnected before offering any retention- Should an agent leave the account *Active* ?
- A.
YES! Because retention must be attempted *first* before cancelling an account
- B.
No! If the request was heard before disconnection & Agent accessed account, agent is required to still cancel & note
- C.
Maybe, It depends.
- D.
Yes! They must call back.
Correct Answer
B. No! If the request was heard before disconnection & Agent accessed account, agent is required to still cancel & noteExplanation
If the consumer stated their wish to cancel their account before the call was disconnected and the agent had already accessed the account, the agent is required to still cancel the account and make a note of it. This means that the agent should not leave the account active even if they were unable to offer any retention options before the disconnection.Rate this question:
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- 9.
When is it 'okay' for an agent to advise a caller to 'contact their bank' or 'call back to cancel'?
- A.
It is always okay. Anytime
- B.
Generally Never
- C.
August 2017
- D.
It is only okay if customer is irate.
Correct Answer
B. Generally NeverExplanation
An agent should generally never advise a caller to "contact their bank" or "call back to cancel" because it is not their role to provide financial advice or make decisions on behalf of the caller. The agent's responsibility is to assist the caller with the specific issue or question they have, and if necessary, escalate the call to a supervisor or manager who can provide further guidance. Encouraging the caller to contact their bank or cancel without proper knowledge or authorization can lead to potential legal and financial consequences.Rate this question:
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- 10.
In an account, what page shows the onscreen "refund status" information? (refund inquiry)
- A.
Refund Log / Detail Page
- B.
Refund Check Up Page
- C.
Payment Details Page
- D.
Refund Archive Page
Correct Answer
C. Payment Details PageExplanation
The Payment Details Page in an account shows the onscreen "refund status" information.Rate this question:
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- 11.
Florida, Georgia & Michigan are the top three states with most identity theft cases according to what source?
- A.
US Department of Justice
- B.
BBB
- C.
FTC
- D.
Javelin Strategy & Research
Correct Answer
C. FTCExplanation
The correct answer is FTC, which stands for Federal Trade Commission. The FTC is a government agency that is responsible for protecting consumers and promoting competition. They collect and analyze data on identity theft cases, among other things, and provide resources and support to victims. Therefore, their information is considered a reliable source for identifying the top three states with the most identity theft cases.Rate this question:
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- 12.
We can only speak Spanish on a Call if Translator is on the phone.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
This statement is false because it implies that the only way to speak Spanish on a call is if a translator is present. In reality, there are many people who are fluent in Spanish and can communicate without the need for a translator. Therefore, it is not necessary to have a translator on the phone in order to speak Spanish during a call.Rate this question:
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- 13.
Every 2 seconds there is a victim of identity theft according to
- A.
Javels Strategics & Company
- B.
Juvenile Statistics & Ratios
- C.
Javelin Strategy & Research
- D.
Jabra Stats & Researchers
Correct Answer
C. Javelin Strategy & ResearchExplanation
Javelin Strategy & Research is the correct answer because it is a well-known and reputable company that specializes in research and analysis of identity theft and fraud. Their reports and studies are widely recognized and trusted in the industry. Therefore, their statement that there is a victim of identity theft every 2 seconds carries weight and credibility.Rate this question:
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- 14.
How many days does a credit bureau have to respond back to a dispute?
- A.
30 - 40 days
- B.
14 - 24 days
- C.
3 - 5 business
- D.
90 days
Correct Answer
A. 30 - 40 daysExplanation
A credit bureau has 30-40 days to respond back to a dispute. During this time, they review the dispute and investigate the accuracy of the information in question. This timeframe allows them to gather any necessary documentation and communicate with the relevant parties involved. It is important for the credit bureau to have sufficient time to conduct a thorough investigation and provide a timely response to the consumer.Rate this question:
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- 15.
What button must be clicked on if customer threats to contact his attorney
- A.
BBB/FTC/AG
- B.
Threat Button
- C.
Attorney Escalation Form
- D.
Attorney Emergency Box
Correct Answer
A. BBB/FTC/AGExplanation
When a customer threatens to contact his attorney, the appropriate button to be clicked on is BBB/FTC/AG. This suggests that the customer wants to escalate the issue to the Better Business Bureau (BBB), the Federal Trade Commission (FTC), or the Attorney General (AG) for further assistance or resolution. By selecting this option, the customer's concern can be addressed by the relevant authorities or agencies.Rate this question:
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- 16.
How much does the ID protection upgrade cost?
- A.
24.95
- B.
12.95
- C.
9.95
- D.
6.95
Correct Answer
C. 9.95Explanation
The ID protection upgrade costs 9.95.Rate this question:
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- 17.
The world class dispute center cleans up your report from any issues you may have.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement suggests that the "world class dispute center" can clean up any issues in your report. However, without any context or further information, it is difficult to determine the validity of this claim. Therefore, the answer is false as we cannot confirm the effectiveness or existence of such a dispute center based solely on the given statement.Rate this question:
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- 18.
Identity theft is the #1 CRIME in the U.S according to US Department of Identity
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Identity theft is not the #1 crime in the U.S according to the US Department of Identity. The given statement is false.Rate this question:
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- 19.
What is the only package / membership that can be offered when customer blocks the attempts for manual authentication
- A.
Basic Limited - The Manual Authentication special (Includes Dispute Center, Rewards, & Fraud Resolution)
- B.
Basic Limited - Rewards only
- C.
Basic Limited - World class dispute center
- D.
Basic Limited - 1 Transunion report
Correct Answer
B. Basic Limited - Rewards onlyExplanation
The Basic Limited - Rewards only package/membership is the only option that can be offered when a customer blocks attempts for manual authentication. This is because manual authentication typically involves verifying the customer's identity through personal information or documents, which the customer is not willing to provide. In this case, offering a package that focuses solely on rewards would be a suitable alternative that does not require manual authentication.Rate this question:
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- 20.
80% of credit reports in the U.S have mistakes according to
- A.
SNN
- B.
CNN
- C.
ABC
- D.
BBC
Correct Answer
B. CNNExplanation
According to CNN, 80% of credit reports in the U.S have mistakes.Rate this question:
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- 21.
What credit membership offers the reward program?
- A.
Basic only
- B.
Basic Limited, Premium, Ultimate, MyRentToOwn.com
- C.
Basic Limited, Premium, Ultimate
- D.
All of the above
Correct Answer
C. Basic Limited, Premium, UltimateExplanation
The credit membership offers the reward program to Basic Limited, Premium, and Ultimate members. This means that all three types of memberships have access to the reward program.Rate this question:
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- 22.
Customers go through 3 steps in order to enroll: Personal Info - SS/Debit Card/CC & Manual Authentication questions
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The given statement is true. Customers are required to go through three steps in order to enroll. The first step involves providing personal information such as their social security number, debit card, or credit card details. The second step involves manual authentication questions, which are used to verify the customer's identity. These three steps ensure that the enrollment process is secure and that the customer's information is protected.Rate this question:
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- 23.
If customer does not pass the 3 attempts to manually authenticate the account, the account is blocked from receiving any credit monitoring product for
- A.
9 days
- B.
9 weeks
- C.
90 days
- D.
9 months
Correct Answer
C. 90 daysExplanation
If a customer fails to pass the 3 attempts to manually authenticate their account, the account will be blocked from receiving any credit monitoring product for a period of 90 days. This means that the customer will not be able to access or receive any credit monitoring services for a period of three months.Rate this question:
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- 24.
How many grocery coupons do customer get to manually select weekly & monthly
- A.
27 coupons a week, 108 a month
- B.
29 coupons a week, 118 a month
- C.
27 coupons biweekly, 108 a month
- D.
27 coupons weekly, 180 a month
Correct Answer
A. 27 coupons a week, 108 a monthExplanation
Customers are able to manually select 27 grocery coupons per week and 108 coupons per month. This means that customers have the option to choose 27 coupons every week and a total of 108 coupons every month.Rate this question:
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- 25.
Grocery coupons will get shipped by the following carrier:
- A.
USPP
- B.
USPC
- C.
USPS
- D.
UPS
Correct Answer
C. USPSExplanation
The correct answer is USPS because it is a well-known carrier that specializes in shipping services, including the delivery of groceries. USPS stands for the United States Postal Service, which is a government agency responsible for mail and package delivery within the United States. They have the infrastructure and resources to efficiently handle the shipping of grocery coupons to customers.Rate this question:
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- 26.
What does the ID protection consist of
- A.
$9.95 - Internet surveillance monitoring, ID Restoration, Lost wallet assistance, SSN trace, ID Theft Insurance up to 1 million dollars,
- B.
$9.95 - ID Restoration, Lost wallet assistance, ID Theft Insurance up to 1 million dollars,
- C.
$9.95 - Internet surveillance monitoring, ID Restoration, Lost wallet assistance, SSN trace, ID Theft Insurance up to 2 million dollars (2% deductible)
- D.
$9.99 - Internet surveillance monitoring, ID Restoration, Lost wallet assistance, SSN trace, ID Theft Insurance up to 1 thousand dollars,
Correct Answer
A. $9.95 - Internet surveillance monitoring, ID Restoration, Lost wallet assistance, SSN trace, ID Theft Insurance up to 1 million dollars,Explanation
The ID protection consists of internet surveillance monitoring, ID restoration, lost wallet assistance, SSN trace, and ID theft insurance up to 1 million dollars. This package offers comprehensive protection against identity theft by monitoring online activities, assisting in restoring stolen identities, helping with lost wallets, tracing Social Security Numbers, and providing insurance coverage for financial losses up to 1 million dollars.Rate this question:
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- 27.
How many retention attempts are you able to offer?
- A.
2
- B.
1
- C.
3
- D.
Ideally, 10
Correct Answer
C. 3Explanation
The correct answer is 3. This suggests that the person is able to offer three retention attempts.Rate this question:
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- 28.
What are the 3 blue buttons?
- A.
Lawyer/BBB/Bank, Fraud Process, Attorney
- B.
Attorney, Fraud Process, BBB/FTC/Bank
- C.
BBB/FTC/AG, Bank on the line, Fraud Claim
- D.
AG/Fraud Claim, Bank Claim, BBB
Correct Answer
C. BBB/FTC/AG, Bank on the line, Fraud ClaimExplanation
The correct answer is "BBB/FTC/AG, Bank on the line, Fraud Claim." This answer suggests that the 3 blue buttons are related to the Better Business Bureau (BBB), the Federal Trade Commission (FTC), and the Attorney General (AG). It also mentions the involvement of the bank and a fraud claim. This explanation indicates that these entities and actions are associated with the 3 blue buttons.Rate this question:
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- 29.
Long distance calling is valid in 48 states, Puerto rico, canada, US virgin islands & Guam
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Long distance calling is not valid in all 48 states, Puerto Rico, Canada, US Virgin Islands, and Guam. The correct answer is False, indicating that long distance calling is not valid in all of these locations.Rate this question:
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- 30.
The PC Support off the reward program is also there to assist customers with technical issues on the website.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement says that the PC Support of the reward program assists customers with technical issues on the website. However, the answer is False because the statement does not provide any information about the existence or non-existence of the PC Support. Therefore, we cannot determine whether the PC Support is actually there or not.Rate this question:
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- 31.
Customers are able to receive TWO magazine subscriptions.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Customers are not able to receive two magazine subscriptions. The statement contradicts this by stating that customers can receive two magazine subscriptions. However, the correct answer is False, indicating that the statement is incorrect.Rate this question:
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- 32.
Can you refund an inactive account?
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Yes, it is possible to refund an inactive account. The term "inactive account" refers to an account that is not currently being used or has not had any recent activity. Refunding an inactive account means returning the funds or money back to the account holder, even though the account is not actively being used. This could be done for various reasons, such as if the account holder requests a refund or if there has been an error or overpayment that needs to be rectified.Rate this question:
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- 33.
How many refund rebuttals are you able to use?
- A.
3
- B.
5
- C.
6
- D.
We do not give refunds at all
Correct Answer
A. 3Explanation
You are able to use 3 refund rebuttals.Rate this question:
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- 34.
What are amusement parks we give discounts in?
- A.
Legoland, Sesame Street , Cedar Creek, Parque de Diversiones
- B.
Cedar Creek, Aquatica, Universal Studios, Eight Flags
- C.
Cedar Point, Aquaplanet, Disney, Bushy Gardens, Disney
- D.
Cedar Point, Lego Land, Hershey Park, Sesame Place
Correct Answer
D. Cedar Point, Lego Land, Hershey Park, Sesame PlaceExplanation
The amusement parks that offer discounts are Cedar Point, Lego Land, Hershey Park, and Sesame Place.Rate this question:
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- 35.
What are three movie theatres customers get discounts in?
- A.
AMC, Cinemark, Century
- B.
AMC, Showtime, HBO
- C.
AMC, Cinemark, Cinepolies
- D.
Bowtie, Regal, Showtime
Correct Answer
A. AMC, Cinemark, CenturyExplanation
Customers can get discounts in three movie theatres: AMC, Cinemark, and Century.Rate this question:
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- 36.
What are 4 hotels customers can get discounts in?
- A.
TRYP, Days Inn, Super 8, Travel Lodge
- B.
Crown Plaze. TRYP, Wyndham Lodge, Knights Inn
- C.
Super Eight, Travel Inn, Days Lodge, TRIP
- D.
Days Inn, Trippy, Super Ocho, Holiday Inn
Correct Answer
A. TRYP, Days Inn, Super 8, Travel LodgeExplanation
The correct answer is TRYP, Days Inn, Super 8, Travel Lodge. These are the four hotels where customers can get discounts.Rate this question:
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- 37.
Up to how many months are we able to refund?
- A.
120 Days - 4 Months
- B.
90 Days / 3 Months
- C.
No Limit
- D.
30 Days / 1 Months
Correct Answer
B. 90 Days / 3 MonthsExplanation
The correct answer is 90 Days / 3 Months. This means that we are able to refund up to a maximum of 90 days or 3 months.Rate this question:
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- 38.
If customer threatens to contact the better business bureau, we must escalate this by pressing the _____ button.
- A.
Red
- B.
Blue
- C.
Yellow
- D.
"The Escalate this now'' button
Correct Answer
B. BlueExplanation
The correct answer is blue because the question states that if a customer threatens to contact the better business bureau, we must escalate the situation. In many systems, the color blue is commonly associated with escalation or urgency. Therefore, pressing the blue button would be the appropriate action to take in this scenario.Rate this question:
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- 39.
In order for a customer to receive the survey, you must
- A.
Notate account, state survey & hang up
- B.
Press Survey Button
- C.
Transfer to the Survey Deparment
- D.
Transfer to JQ or Manny
Correct Answer
A. Notate account, state survey & hang upExplanation
The correct answer is "Notate account, state survey & hang up." This means that in order for a customer to receive the survey, the representative must make a note on the customer's account, mention the survey, and then end the call. This suggests that the survey is automatically triggered when these actions are taken, and the customer will be contacted separately to participate in the survey.Rate this question:
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- 40.
Is the following rebuttal correct: "May I place you on a brief hold for 2 minutes while...I research your account''
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The given rebuttal is incorrect because it suggests placing the person on hold for 2 minutes to research their account. However, the correct response would be to ask for permission before placing someone on hold, rather than assuming they are willing to wait for that specific amount of time.Rate this question:
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- 41.
The roadside assistance towing covers:
- A.
Up to 5 miles, 6th mile is $5 dollars
- B.
Up to 6 Miles, 7th mile is $6 dollars
- C.
Up to 10 miles, 11th is $2 dollars
- D.
Up to 3 Miles, 4th mile is $4 dollars
Correct Answer
A. Up to 5 miles, 6th mile is $5 dollarsExplanation
The roadside assistance towing covers up to 5 miles, and for every additional mile after the 5th mile, there is an additional charge of $5 dollars.Rate this question:
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- 42.
The roadside assistance fuel covers:
- A.
Up 2 gallons
- B.
Up 4 gallons
- C.
Up 5 gallons
- D.
Up 10 gallons
Correct Answer
A. Up 2 gallonsExplanation
The roadside assistance fuel coverage includes providing up to 2 gallons of fuel to the stranded vehicle. This means that if a vehicle runs out of fuel, the roadside assistance service will deliver and fill the tank with a maximum of 2 gallons of fuel to help the driver reach the nearest gas station or their intended destination.Rate this question:
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- 43.
Roadside Assistance covers:
- A.
Vehicle Towing – up to $100.00/ claim, Vehicle Winching, Vehicle Jump Start, Vehicle Tire Change. Vehicle Fuel Delivery, Vehicle Lock Out
- B.
Vehicle Lock Out
- C.
Vehicle Towing
- D.
Vehicle Winching
Correct Answer
A. Vehicle Towing – up to $100.00/ claim, Vehicle Winching, Vehicle Jump Start, Vehicle Tire Change. Vehicle Fuel Delivery, Vehicle Lock OutExplanation
Roadside Assistance covers various services such as vehicle towing, winching, jump start, tire change, fuel delivery, and lockout assistance. These services are provided to help individuals in case of emergencies or breakdowns on the road. The coverage includes up to $100.00 per claim for vehicle towing.Rate this question:
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- 44.
What is an important probing question if customer is getting a home loan?
- A.
Can you even afford a home?
- B.
Is this the first time you're applying for a home?
- C.
Can you afford a home?
- D.
Did you get your payday loan to qualify for your home?
Correct Answer
B. Is this the first time you're applying for a home?Explanation
The question "Is this the first time you're applying for a home?" is an important probing question if a customer is getting a home loan because it helps the lender understand the customer's level of experience and knowledge in the home-buying process. If it is the customer's first time applying for a home, the lender may need to provide more guidance and support throughout the loan application process. On the other hand, if the customer has previous experience, the lender can assume that they are familiar with the process and may require less assistance.Rate this question:
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- 45.
If the customer has two products in one account, you must mention the price and billing date for both. If you do not do this, this is considered a CANCEL AVOIDANCE.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
If a customer has two products in one account and the price and billing date for both products are not mentioned, it is considered a cancel avoidance. This means that if the customer does not receive the necessary information about the price and billing date for both products, they may cancel one or both of the products. Therefore, it is important to mention the price and billing date for both products to avoid cancellations.Rate this question:
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- 46.
Before transferring to a deparment, you MUST provide to the customer
- A.
Your name and ranking score
- B.
Your name and agent ID
- C.
Their member ID
- D.
. Website name & order ID
Correct Answer
C. Their member IDExplanation
Before transferring to a department, it is necessary to provide the customer with their member ID. This information is crucial as it helps in identifying the customer and their account details accurately. By providing the member ID, the customer can be seamlessly transferred to the appropriate department without any confusion or delay.Rate this question:
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- 47.
If customer has Lexington Law Firm, what is something you should pitch to show superiority?
- A.
World Class Dispute Center
- B.
24/7 Monitoring from all 3 credit bureaus
- C.
Roadside assistance
- D.
Loss Wallet
Correct Answer
B. 24/7 Monitoring from all 3 credit bureausExplanation
By offering 24/7 Monitoring from all 3 credit bureaus, Lexington Law Firm demonstrates superiority in terms of providing comprehensive and constant monitoring of a customer's credit report. This feature ensures that any suspicious activity or potential identity theft is promptly detected and addressed. It gives customers peace of mind and reassurance that their credit information is being actively monitored and protected, setting Lexington Law Firm apart from competitors who may not offer such a comprehensive service.Rate this question:
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- 48.
RTO trial cost
- A.
$1
- B.
$1.95
- C.
$1.50
- D.
$0.99
Correct Answer
B. $1.95Explanation
The given options represent different costs for a trial at an RTO (Registered Training Organization). The correct answer is $1.95, which indicates that this is the cost for the trial.Rate this question:
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- 49.
Read the following script: “Our company takes pride in protecting our customer’s personal information and due to security, in order to access the account. I need to verify 2 pieces of information to access the account”. This script belongs to what section of the call flow:
- A.
Account Locating
- B.
Account Verification
- C.
Account Protection
- D.
Survey
Correct Answer
B. Account VerificationExplanation
The given script belongs to the "Account Verification" section of the call flow. It states that in order to access the account, the representative needs to verify 2 pieces of information. This step is crucial in confirming the identity of the customer and ensuring the security of their personal information.Rate this question:
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- 50.
RTO has the following benefits
- A.
Updated listings everyday plus reward program
- B.
Updated listings everyday
- C.
Updated listings everyday plus rental assistance counselors
- D.
RTO counselors
Correct Answer
B. Updated listings everydayExplanation
The correct answer is "Updated listings everyday" because it states that the RTO (Rent-to-Own) has the benefit of providing updated listings on a daily basis. This means that customers will have access to the most recent and current options available for rent-to-own properties. Having updated listings is crucial for customers who are looking for specific properties or who want to stay informed about the latest opportunities in the market.Rate this question:
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Mar 19, 2023Quiz Edited by
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