Customer Quizzes, Questions & Answers

Who is a customer? Do you work as a customer care professional? If so, you must know how to solve customer complaints on the spot. It is easy to answer that a customer is someone who receives a product, service, or idea obtained from a seller or supplier, usually in exchange for money. However, in business, the term customer holds greater meaning. Delve into our online customer trivia quizzes to understand customer importance in marketing and sales. Customer service is important in marketing as it inspires customer loyalty and increases business growth by making the customer satisfied.

Providing great customer service helps in generating marketing and sales opportunities. Hence, we should always treat our customers like God. Here, we have come up with informative customer trivia quizzes to test your customer service IQ. Let's begin it, then.

Top Trending Quizzes

Customer Centricity Quiz Questions And Answers

Test your knowledge and understanding of customer centricity by giving appropriate answers to the questions asked here in this quiz. Do you know what the true meaning of customer-centricity is? It means putting the customer first...

Questions: 25 | Attempts: 5557 | Last updated: Nov 13, 2024

Sample Question
Customer Centricity is one of the five pillars of Direction 13-18. The key elements of Customer Centricity pillar are…….

Responsible, Leverage & alignment

Responsible, sensing & development

Responsible, sensitive & partnership

Responsible, synergy & uniqueness

Latihan Bahasa Inggris Set

Soal latihan UN bahasa Inggris Kelas 3 SMK

Questions: 10 | Attempts: 8232 | Last updated: Mar 22, 2023

Sample Question
Clara : what are you going to buy for mother’s birthday?Fenny: I don’t know yet, but if I went to the florist, …….. Clara : you told me you had no money.

I will buy her a birthday cake

I would buy her a bunch of roses

I can make her a beautiful dress

I will buy her the most beautiful flowers

I went there with my friend

Customer Experience Quiz

Customer satisfaction is the backbone of any business. This customer experience quiz is aimed at providing you with valuable tips about customer experience. The quiz contains various questions like situations-based and...

Questions: 10 | Attempts: 1853 | Last updated: Aug 23, 2023

Sample Question
To encourage engagement, you should do the following:(Select all that apply)

Smile

Make eye contact

Listen

Tell them everything you know about a product or service

Customer Complaint Handling Quiz! Trivia Test

Questions: 13 | Attempts: 355 | Last updated: Apr 21, 2023

Sample Question
The Marketing Officer and/or VP Technical review the CUSTOMER COMPLAINTS DATABASE monthly, for any recurring problems.

True

False

Do You Know Who's Your Ideal Customer?

Do you know who your ideal customer is? If not, this quiz can help find that. For you to be a successful salesperson, you need to understand your customers and what you want they seek to satisfy. By using the quiz below, you will...

Questions: 10 | Attempts: 598 | Last updated: Nov 16, 2023

Sample Question
How does the average customer you close typically approach receiving information about a product or service they're looking to purchase?

Your Ideal customer Is an individual who appears to talk, and therefore thinks, more emotionally as determined by their word choices, questions and comments

Your ideal customer Is an individual who almost always asks you logic-based questions about your product

They are friendly but know exactly what they want

Recent Quizzes

Custom Forms, Records, Transactions, And Segments

Custom Forms, Records, Transactions, and Segments

Questions: 10 | Attempts: 134 | Last updated: Jan 30, 2023

Sample Question
Any settings defined for a specified role does not override the preferred form settings on the forms page.

True

False

Visa Installment & Red Installment

Questions: 10 | Attempts: 36 | Last updated: Mar 20, 2023

Sample Question
Customer Can installment Payment By Visa CIB Debit Card

True

False

Intro To Biz Comm Actual

Intro to biz comm actual

60-minute test with 60 questions. Good Luck!

Questions: 60 | Attempts: 35 | Last updated: Apr 17, 2023

Sample Question
Before his job interview, Raul put away his sunglasses and straightened his tie. He was thinking about his:

Communication skills

Verbal style

Image

None of these applies.

El-demerdsh Store 1st Online Quiz (Briefing Schedule)

El-Demerdsh Store 1st online Quiz (Briefing Schedule)

Questions: 10 | Attempts: 31 | Last updated: Mar 20, 2023

Sample Question
ADSL New acquisition Activation request, customer will enjoy 25% in all VDSL tariffs

True

False

Customer Centricity Celebrations -2018 - Day-5

Questions: 10 | Attempts: 173 | Last updated: Jan 31, 2023

Sample Question
Which emulsion is considered as green emulsion?

R-5810

R-5686

R-5811

R-5635

Customer Centricity Celebrations - 2018 - Day-4

Questions: 10 | Attempts: 205 | Last updated: Jan 31, 2023

Sample Question
Who is the Chief manager Customer Centricity ?

Andrew Williams

N.Jagannadha Rao

Sujit Joshi

Venkata Chada

Customer Centricity Celebrations - Day-3

Questions: 10 | Attempts: 209 | Last updated: Jan 31, 2023

Sample Question
What is Ask APARNA in APL?

Web chat

Web site

Application

Non of the above

Customer Centricity Celebrations - 2018 - Day-2

Questions: 10 | Attempts: 169 | Last updated: Jan 31, 2023

Sample Question
What is the role of M E K OXIME?

Anti skinning agent

Dispersing agent

Coalescing agent

Binder

« Previous12 3 4 5 6 Next »

Popular Quizzes

The Customer Quiz

This quiz is to test your ability to distinguish a consumer from a customer as per the provisions of the consumer protection act 1986. Customers can be classified as consumers and clients depending on the purpose for which the...

Questions: 5 | Attempts: 7600 | Last updated: May 5, 2023

Sample Question
Your father bought life insurance and placed you as the nominee. Due to an unfortunate incident he passed away, entitling you to claim insurance. When you approached the insurance company, they deny you the insurance based on a technical error that they claim that your father made. Since your father bought the insurance and paid the premiums himself and you are only a nominee of the insurance claim, can you approach the consumer court as a wronged consumer?

Yes, you are a consumer in this case.

No, you are not a consumer in this case.

Customer Review Quiz Questions

Are you ready for some customer review quiz questions? A customer review is understood as a reflection of a customer's experience with a particular company's products or services. Customer review is a vital part of...

Questions: 18 | Attempts: 2150 | Last updated: Sep 1, 2023

Sample Question
A customer-based Service Level Agreement structure includes:

An SLA covering all Customer groups and all the services they use

SLAs for each service that is Customer-focused and written in business language

An SLA for each service type, covering all those Customer groups that use that Service

An SLA with each individual Customer group, covering all of the services they use

O & SCM 205

Questions: 17 | Attempts: 1522 | Last updated: Mar 22, 2023

Sample Question
"Quality is defined by the customer" is

An unrealistic definition of quality

User based definition of quality

- A Manufacturing based definition of quality

- A Product based definition of quality

Customer Quizzes, Questions & Answers

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