Customer Service & Customer Care
Welcome to your online Customer Service & Customer Care training course. All Total Success courses are designed to give you quick tips, techniques and strategies to help you become better at what you do. We've been running leadership courses for over 20 years. We’ve design all of ...
By Warren Wint
£40
Customer Service Attitude Quiz
To deliver great customer service we must be consistent in our attitude to customers. Sometimes it is hard to maintain a positive attitude (especially at the end of a hard day) but our customers expect it of us – all the time. Use the questionnaire below to determine your attitude towards ...
By Warren Wint
$5