Customer Quizzes, Questions & Answers

Recent Quizzes

July 2015 - PKT

Questions: 10 | Attempts: 124 | Last updated: Mar 22, 2023

Sample Question
For rent customer : “ I will inform the tenants that DC will come to collect property data and photo of the property ” Agent need to

Summarize the start time, end time and confirm the visit

Confirm if property will be ready to move in 3 months

Confirm if property will be ready to move in 6 months

All of the above

Member Experience Department Quiz

Questions: 50 | Attempts: 62 | Last updated: Jun 15, 2023

Sample Question
At what age can someone sign up for a GoodLife Membership with parental/guardian consent?

13

12

16

11

Serving Upscale Customers Part 1

Serving upscale customers part 1.

Questions: 13 | Attempts: 217 | Last updated: Mar 22, 2023

Sample Question
Upscale consumers are less concerned with price and more concerned about the brands they deal with.

True

False

Upscale Customers Part 2

Serving upscale customers part 2

Questions: 13 | Attempts: 200 | Last updated: Mar 20, 2023

Sample Question
Consumers will pay a premium for product or service based on three values:

Affordability, intrinsic value, popularity

Humor, service, and staff availabilty

Desirability, believability, and exclusivity

Larry, Curly, and Moe

Customer Centricity Quiz Questions And Answers

Test your knowledge and understanding of customer centricity by giving appropriate answers to the questions asked here in this quiz. Do you know what the true meaning of customer-centricity is? It means putting the customer first...

Questions: 25 | Attempts: 5359 | Last updated: Nov 13, 2024

Sample Question
Customer Centricity is one of the five pillars of Direction 13-18. The key elements of Customer Centricity pillar are…….

Responsible, Leverage & alignment

Responsible, sensing & development

Responsible, sensitive & partnership

Responsible, synergy & uniqueness

Customer Review Quiz Questions

Are you ready for some customer review quiz questions? A customer review is understood as a reflection of a customer's experience with a particular company's products or services. Customer review is a vital part of...

Questions: 18 | Attempts: 2145 | Last updated: Sep 1, 2023

Sample Question
A customer-based Service Level Agreement structure includes:

An SLA covering all Customer groups and all the services they use

SLAs for each service that is Customer-focused and written in business language

An SLA for each service type, covering all those Customer groups that use that Service

An SLA with each individual Customer group, covering all of the services they use

Customer Retention Quiz: What Do You Know?

Customer Retention Quiz: What do you know?

What do you know about customer retention? Every business aims to either gain new customers or be able to retain the ones that they have. The quiz below is based on enhancing Customer Retention Culture Conditions based on Actual...

Questions: 9 | Attempts: 710 | Last updated: Mar 21, 2023

Sample Question
Setting Expectations…At Write Up Make sure all customer contact information is current and set an expectation of a realistic time to update the customer on vehicle status.

This ASSURES your opportunity to review the inspection results with the customer and recommend additional needed services AS SOON AS POSSIBLE! Which is essential for Service Sales Strategies Success!

This helps because our accounting department is detail-oriented and it makes them smile when the correct information is in the system.

This is not a good policy because some customers want to call us instead

This sounds good but it's not really realistic, Advisors are super busy and can't be expected to call their customers, after all, they still have to go to lunch and check Facebook.

What Kind Of Restaurant Customer Are You?

How do you treat your waiters, waitresses and bartenders when you are out to eat? And more importantly, how do they remember you?

Questions: 150 | Attempts: 148 | Last updated: Mar 21, 2022

Sample Question
You are about to go out to your favorite place for food or drink. Where are you going?

A bar, because it's Friday night and I'm gettin' it in!

A Restaurant that my family can enjoy together

A little place right down the street.

What Do You Know About Customer Follow Up? Trivia Quiz

What do you know about Customer Follow up? Trivia Quiz

The most important part of any business is its customers, and they all aim to ensure that they keep as many loyal customers as possible to keep the company running. After a sale is made or service rendered, it is important to...

Questions: 10 | Attempts: 131 | Last updated: Mar 18, 2023

Sample Question
The one key common to all successful endeavors is follow-up.

True

False

How Is Your Level In Customer Services

how is your level in customer services

This quiz is about Customer Service, how to deal with Difficult Situations and Interactions, and why it is import and ways you are delivering quality customer service.

Questions: 20 | Attempts: 132 | Last updated: Apr 22, 2024

Sample Question
Why is Great Costumer Service Important?

A. The customer is happy.

B. You experience less grief from the costumer.

C. Stress levels are down.

D. All of the Above

Customer Journey To Online Purchase Quiz

Customer Journey to Online Purchase Quiz

First quiz of Net Literacy MBA course based on assigned reading: Customer Journey to Online Purchase.

Questions: 6 | Attempts: 134 | Last updated: Apr 16, 2024

Sample Question
What is an Assisting channel?

A channel that acts as the last point of contact prior to a purchase.

A channel that builds consideration early in customer journey.

A channel that does not inspire a customer to purchase.

The channel that convinces a customer to purchase.

Entercode Test, Part 1 - Customer

EnterCode test, Part 1 - Customer

EnterCode Part 1 - Customer. To pass the test you need to answer 7 out of 8 questions correctly,Â which means a minimum of 88 out of 100 Points. Remember you also need to pass EnterCode test Part 2 - Colleague and EnterCode...

Questions: 9 | Attempts: 1252 | Last updated: Mar 22, 2023

Sample Question
Who are our customers?

Every potential user of our product and services.

The end customer who uses our products and services, but also our partners that we design and develop these products with.

All potential users of creditcards.

Customer Complaint Handling Quiz! Trivia Test

Questions: 13 | Attempts: 342 | Last updated: Apr 21, 2023

Sample Question
The Marketing Officer and/or VP Technical review the CUSTOMER COMPLAINTS DATABASE monthly, for any recurring problems.

True

False

Find Out What Is Customer Requirements?

Find out What is customer requirements?

This quiz is aimed and designed to help you find out what is customer requirements. When it comes to software, the customer requirements are very critical. How well do you assess customer needs? Find out below.

Questions: 25 | Attempts: 128 | Last updated: Mar 21, 2023

Sample Question
The approach/document used to make sure all the requirements are covered when writing test cases

Test Matrix

Checklist

Test bed

Traceability Matrix

Dpl Reference Surveys: Counting Reference Questions

DPL Reference Surveys: Counting Reference Questions

Are you counting your reference questions the same way as your colleagues system-wide?Â Take this quiz to learn more.

Questions: 10 | Attempts: 421 | Last updated: Mar 20, 2023

Sample Question
The same customer asks you two reference questions on one visit to the desk. How many reference questions do you enter on DART Ref Tracker?

One reference question because we're counting visits to the desk

One reference question because it was only one customer

Two reference questions because we're counting questions AND select "New Reference Customer" under Custom for the first question only to also count the reference customer

Wmkl Accessible Client Service Plan Quiz

WMKL Accessible Client Service Plan Quiz

Test your knowledge on WMKL's newly implemented Accessible Client Service Plan.

Questions: 20 | Attempts: 289 | Last updated: Mar 22, 2023

Sample Question
Under the Accessibility for Ontarians with Disabilities Act (AODA) 2005, different standards on accessibility are being developed that will set requirements for the identification, removal, and prevention of barriers for people with disabilities in key areas of daily living.

True

False

Work With Colleagues And Customers / Work In A Socially Diverse Environment

Work with Colleagues and Customers / Work in a Socially Diverse Environment

Are you ready be assessed by your trainer? Take the quiz to find out if you are ready!

Questions: 15 | Attempts: 734 | Last updated: Mar 21, 2023

Sample Question
The four forms of effective communication are:

Verbal, laughing, listening, waving

Verbal, Non-verbal, Listening, Writing

Verbal, Non-verbal, writing, waving

Transfer Of Ownership And Delivery Of Goods

__________________________________________________ No. of Questions to be Answered : Random 20 out of 117

Questions: 117 | Attempts: 501 | Last updated: Mar 22, 2023

Sample Question
The term 'property' as used in the Sale of Goods Act, 1930 means

Ownership

Possession

Custody

Both (b) and (c).

Enhance Treating Customers Fairly

The Enhance Treating Customers Fairly quiz is a simple examination tool to be used in conjunction with staff training to help improve and deliver our policy regarding TCF.

Questions: 14 | Attempts: 827 | Last updated: Mar 21, 2023

Sample Question
What does TCF stand for?

Treating cats fairly

Treating Customers Fairly

Treating consumers Fairly

Tackling compliance first

The Customer Quiz

This quiz is to test your ability to distinguish a consumer from a customer as per the provisions of the consumer protection act 1986. Customers can be classified as consumers and clients depending on the purpose for which the...

Questions: 5 | Attempts: 7597 | Last updated: May 5, 2023

Sample Question
Your father bought life insurance and placed you as the nominee. Due to an unfortunate incident he passed away, entitling you to claim insurance. When you approached the insurance company, they deny you the insurance based on a technical error that they claim that your father made. Since your father bought the insurance and paid the premiums himself and you are only a nominee of the insurance claim, can you approach the consumer court as a wronged consumer?

Yes, you are a consumer in this case.

No, you are not a consumer in this case.

3S051 (Set A) EOC Pop Quiz

3S051 (set A) EOC POP QUIZ

3S051 (set A) EOC Practice QuizCreated by SSgt Brandi Allen

Questions: 12 | Attempts: 214 | Last updated: Mar 22, 2023

Sample Question
Who is in charge of the record function at each MPE where the AF Form 10, UPRG is maintained?

RECORDS CLERK

RECORDS TECHNICIAN

FIELD RECORDS GROUP TECHNICIAN

FIELD RECORDS GROUP TECHNICIAN

UPRG CUSTODIAN

Do You Understand Customer Development?

One rule to live by in any business is the customer is always right. Play this informative quiz and test your knowledge of customer development. If you are starting a business or want to enhance your customer base, then this quiz...

Questions: 10 | Attempts: 192 | Last updated: Nov 17, 2023

Sample Question
What is Customer Development?

A process for maximizing revenue through best of breed sales and marketing tactics.

A framework for validating your market and product, building your conversion funnel, and scaling your business.

A revolutionary startup methodology designed to quickly scale your Internet business.

All of the above.

Latihan Bahasa Inggris Set

latihan bahasa inggris set

Soal latihan UN bahasa Inggris Kelas 3 SMK

Questions: 10 | Attempts: 8054 | Last updated: Mar 22, 2023

Sample Question
Clara : what are you going to buy for mother’s birthday?Fenny: I don’t know yet, but if I went to the florist, …….. Clara : you told me you had no money.

I will buy her a birthday cake

I would buy her a bunch of roses

I can make her a beautiful dress

I will buy her the most beautiful flowers

I went there with my friend

Consumer Vs. Customer

Consumer vs. Customer

Questions: 5 | Attempts: 992 | Last updated: Mar 22, 2023

Sample Question
Your father bought life insurance and placed you as the nominee. Due to an unfortunate incident he passed away, entitling you to claim insurance. When you approached the insurance company, they deny you the insurance based on a technical error that they claim that your father made. Since your father bought the insurance and paid the premiums himself and you are only a nominee of the insurance claim, can you approach the consumer court as a wronged consumer?

Yes, you are a consumer in this case.

No, you are not a consumer in this case.

How To Resolve Customer Complaints On The Spot

HOW TO RESOLVE CUSTOMER COMPLAINTS ON THE SPOT

This quiz is designed to give you knowledge on customer service and how to resolve complaints on the spot to ensure your credibility as a program.

Questions: 11 | Attempts: 702 | Last updated: Mar 20, 2023

Sample Question
True or False, Customers see the following in order as the most important employees in a company? Front Line Employees, Direct Supervisors, Middle Management, Upper Management, CEO

True

False

« Previous 123 Next »