Customer Quizzes, Questions & Answers
Recent Quizzes
Wondering what kind of closer you are? Take this quiz to find out!
Questions: 8 | Attempts: 136 | Last updated: Mar 21, 2022
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Sample QuestionThe Customer Says "I want to think about it." You say...
Questions: 32 | Attempts: 1434 | Last updated: Mar 21, 2023
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Sample Question(Formative Exercise) During A1C Hall’s initial feedback, SSgt Irvin says, "When working the customer service desk, answer all phone calls before the third ring, politely identify yourself and this unit, and offer assistance to each caller. Furthermore, because our nation and other countries consider us professionals, we must strive for excellence in everything we do. Finally, if you fail to meet my expectations or to comply with all directives, you can expect a swift response from me." SSgt Irvin’s actions BEST illustrate _____________.
Questions: 10 | Attempts: 249 | Last updated: Feb 1, 2023
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Sample QuestionDo You Know about Jio Cash Back offer ?
Use CHIP for Guest Relations to search for the answers.
Questions: 10 | Attempts: 91 | Last updated: Feb 1, 2023
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Sample QuestionWhat is a 601 letter?
Questions: 10 | Attempts: 70 | Last updated: Feb 1, 2023
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Sample QuestionWhat percentage (%) of dissatisfied customers do a typical business hear from?
Questions: 30 | Attempts: 102 | Last updated: Feb 1, 2023
Questions: 26 | Attempts: 86 | Last updated: Nov 29, 2023
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Sample QuestionIn an account, what page shows the onscreen "refund status" information? (refund inquiry)
Questions: 64 | Attempts: 214 | Last updated: Mar 20, 2023
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Sample QuestionThe Basic Credit Membership, includes the following: 3 Bureau 24/7 Daily Credit Monitoring and Alerts; Fraud Resolution Support ; World Class Dispute Team; Reward Program ;ID Theft Insurance up to $1,000,000 in out of pocket expenses.
These questions test the knowledge of LSI's Customer Feedback & Complaint Handling (D000369)
Questions: 5 | Attempts: 911 | Last updated: Feb 1, 2023
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Sample QuestionAn event in which manufacturers have received or become aware of information that reasonably suggests that one of it's marketed devices may have caused or contributed to a death or serious injury requiring notification to a regulatory authority in accordance with country adverse event reporting requirements.
Questions: 17 | Attempts: 1522 | Last updated: Mar 22, 2023
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Sample Question"Quality is defined by the customer" is
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