Customer Service Quizzes, Questions & Answers
Recent Quizzes
Do you possess what it takes to work in customer service and store management? To work in-store management, you must cater to the needs of the customer. Regarding this quiz, you should know if the customer is always right,...
Questions: 19 | Attempts: 434 | Last updated: Apr 22, 2024
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Sample QuestionA complaining customer is:
Are you Paul Passive, Alice Average or Patty Proactive? Take this quiz to find out your customer service type.
Questions: 5 | Attempts: 2691 | Last updated: Mar 21, 2022
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Sample QuestionAs soon as you see a customer, what do you do?
AF FM SKT study questions.
Questions: 87 | Attempts: 203 | Last updated: Mar 20, 2023
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Sample QuestionAt what level is the Secretary of the Air Force for Financial Management and Comptroller (SAF/FM) responsible for proper performance of financial management functions?
Students will be quizzed on basic customer service practices in the library. Such ideas as approachability, communications, phone etiquette, etc. will be covered.
Questions: 8 | Attempts: 377 | Last updated: Mar 20, 2023
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Sample QuestionWhen working, library student assistants are not allowed to:
Fun Multiple Choice Quiz on our current QA process and standard operating procedures. This is not a test. You will not be graded on this test or will your employment depend on this quiz. This test was created to make you think...
Questions: 5 | Attempts: 55 | Last updated: Mar 22, 2022
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Sample QuestionHow many time are you to state a customers name during a call?
Are you a customer support pro? Do you know basic customer service skills? Check out this ultimate customer service quiz and test your customer support strategies. Customer support is basically support or assistance that any...
Questions: 12 | Attempts: 10166 | Last updated: May 8, 2023
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Sample QuestionWhy should you smile every time you answer a phone call?
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