Customer Service Quizzes, Questions & Answers
Recent Quizzes
Do you work in the shipping and sales customer service department? This trivia questions quiz is perfect for helping you see just how much you understand the field and what is expected of you when it comes to discharging your...
Questions: 10 | Attempts: 568 | Last updated: Mar 18, 2023
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Sample QuestionThe Distribution Center cutoff times could change daily.
Below is an ecommerce shipping trivia quiz on customer service! This quiz is ideal for those of us who work in the ecommerce sector and are charged with helping different customers with issues they may have either with their...
Questions: 10 | Attempts: 308 | Last updated: Mar 20, 2023
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Sample QuestionYou must enter the coupon code name into the case notes when requesting a credit for a coupon that a customer omitted.
Customer service creates company profitability, and it builds up the quality of a business. Businesses that focus on the needs of the customer tend to perform better. This quiz encompasses recognizing that good customer...
Questions: 10 | Attempts: 2267 | Last updated: Jun 16, 2024
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Sample QuestionGood customer service always involves...
Good customer service requires strong customer focus, specific personal characteristics, and the ability to meet customer service challenges.
You will be asked to rate yourself in each of these areas. Remember the...
Questions: 5 | Attempts: 907 | Last updated: Mar 20, 2023
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Sample QuestionI have a strong commitment to provide our customers with excellent service...
Questions: 32 | Attempts: 482 | Last updated: Sep 20, 2024
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Sample QuestionWho are the most important people working in any organization that claims to focus on it's customers?
Welcome to this trivia questions quiz on SCRIPT 192 DNC rules and customer conversation! This is a quiz to test your knowledge of the new DNC rules. You will be presented with customer response and you will then need to determine...
Questions: 50 | Attempts: 442 | Last updated: Mar 22, 2023
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Sample QuestionStop calling our house please (Information not verified)
Do you think you know your customer service trivia? Did you know that customer service still applies at the library? With this quiz, it would be pertinent to understand what to do if someone requests a community...
Questions: 9 | Attempts: 93 | Last updated: Mar 20, 2023
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Sample QuestionWhat should you do if you encounter someone viewing pornography in the Library?
Please answer the questions on "Service After the Sale".
Questions: 17 | Attempts: 164 | Last updated: Mar 19, 2023
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Sample QuestionIn Opus, the "Customer Care" and "Internet" tabs are the most used by this department.
Please answer the questions on "Service After the Sale".
Questions: 17 | Attempts: 160 | Last updated: Mar 20, 2023
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Sample QuestionIn Opus, the "Customer Care" and "Internet" tabs are the most used by this department.
Please answer the questions on "Service After the Sale".
Questions: 17 | Attempts: 347 | Last updated: Mar 17, 2023
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Sample QuestionIn Opus, the "Customer Care" and "Internet" tabs are the most used by this department.
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